“I went today for a nail set. A friend of mine recommended me this place. No disappoint at all, Mimi did a great job recreating the style I wanted definitely going back.“
“I brought my grandma for a mani and pedi and decided to get a pedi for myself as well. Lena and Nick are so sweet, professional, and efficient. The prices are super reasonable too! My grandma is super happy and wants to be coming every month now. So glad we found our new nail place :)“
“I was able to purchase all my needs at a great price. Staff was friendly and the place was clean.“
“I was surprised reading ratings why such low rating if pictures of nails that looked good but I made my own experience and found out why:
The salon leads one basic English speaking lady. Her work is good. Rest of stuff (seems to be her relatives?) - non fluent English speakers that causing communication difficulties - that resulting in customers confusion and quality of work is unfortunately uneven.
The younger lady who replied the phone did first a nice manicure (see pictures).
She asked me what type of nails shape I want and suggested square. I asked her for round edges. It came out well.
With stickers it was an issue: I just wanted a tiny butterfly, she game me whole flower + butterfly. I asked her to cut the butterfly out, - it was not possible. I asked to sand/ paint the flower away. She said no.
For pedicure another older lady was doing my feet. Water was not warm enough, she fixed it. She did very sharp edges - I’ve asked her to round them - she didn’t understand. I didn’t see first. Then on the end when polish was already up - I had ugly feet with uneven cut nails and sharp edges.
I’ve asked her to fix it and spoke to this English speaking lady to translate it. As she was working on another customer. Very unpleasant. This older lady fixed it the way it was painful to me.
One good thing she did: when younger left to back room: older lady covered with one layer to tone down this bright red/green flower.
Positive:
+ they have great variety of trendy colors
+ cool stickers
+ she gave me with a sour face (-) a hand cream as present
Negative:
- language barrier
- the chair table was broken
- no chair massage available.
- I had to fix my pedicure at home.
- foreign language violent TV series was playing - I could not listen calmly my educational videos.
It cost me 80$ - I tipped 5$ - way to little - the service was way out of line of usual salons.
Customer experience - meh.
This salon needs another English speaking employee - manager that deals with customers and translates and deals with payments.
Day after I feel for this one younger lady that has to do all the work.
Specialties: Special stickers, trendy colors and Matt nail polish“
“She is great. She's friendly and gives you what you want. She knows how to make a customer happy. Friendly conversations.“
“Me and my cousin came here after seeing a deal they had on Groupon. They explained they were no longer taking Groupon but still gave us a discounted pedi. I had Bre, and cousin had Rosie. I was pleasantly surprised that the shop is operated by Latinas as I’ve always had Asian women or men nail techs. My nail tech Bre exceeded any expectations I may have had & I don’t see myself going to anyone else. She was professional, friendly, knowledgeable, confident & very detailed in the services she can provide. I made sure so see what other services she offers because if it’s as good as her pedicures it’s a must try. I booked a facial from her which I will be going to later today but we both loved and highly recommend this shop for their work. I’ve never had a pedicure that meticulous and well priced.
Stylist: Bre“
“I live in Palmdale and I drive all the way to this salon to get my nails done. I tried different salons around palmdale and nobody does my nails like they do. Best nail salon“
“I literally always leave satisfied. Thanks Chris and Mimi!! They always take the time to make sure my nails are perfect. Been my go-to nail salon since I was about 13 years old just doing pedicures and I'm now 25 still coming here“
“I really enjoyed the service here. It’s small but quaint and the ladies are very friendly. I got a a manicure and pedicure-both were comfortable and came out nice! Great color selection too. They accept Venmo and Cash app which was convenient for me. I look forward to visiting again. I would recommend if you’re looking for service that’s fast and professional. Thanks ladies!“