Fahmy F N DVM

Sep 2023

Warning: They do not care about their customers. They only care about their own reputation and want 5 stars but do NOT care about how their customers feel. Seriously, read my review and you will understand why I am so upset. --------------- If you come here be prepared to be treated badly for making ANY comment whatsoever about the wait times. If you mention that you waited for 3 hours in their waiting area past your appointment be prepared to be kicked out. I'm appalled at their behavior. My mom has been coming here for more than a decade with her pets, and she's elderly and always arrives early with her pets. She's always been dedicated to this vet too and now this! I'll tell you what they did, they asked her to write a review of their office and this was while she was waiting in the waiting room. She got there 30 minutes early for her appointment and they made her wait for over 3 hours. You do not do that to your customers! They were busy but that is no excuse. Then they asked her to write a review and so she said fine, and she wrote a little review for them and said that she wishes they were a little faster and maybe they should hire some more staff. For that this vet's admin assistant told her that she's not to ever come back again due to leaving a bad review. Screw this place. Go somewhere better, where their customers feelings actually matter! Obviously, they don't care, especially for their elderly customers. In what world do you believe you can \\\"fire\\\" someone from ever coming back into your business just because they were honest about your customer service? In fact, when she wrote the little review she never said anything bad. She was just being honest. \\\"Long wait times, maybe hire more staff.\\\" And for that she was told never to return? I guess they saw that as a \\\"bad\\\" review? Well, that's why I'm here to give them the \\\"What for\\\" That they deserve. You DO NOT treat an sweet, elderly woman like that and then expect that no one will notice or care. I care. If you're an older person, with a pet, avoid this place. That's my two cents. To the business: I'll be sure to tell everyone how you treated her. She may be sweet and kind and tactful in her comments about your business but I surely will not. I am a customer service oriented person, I was trained in that and your actions are disgusting to me. And, I will never recommend ANYONE to come to your business. EVER.

Sep 2023

Warning: They do not care about their customers. They only care about their own reputation and want 5 stars but do NOT care about how their customers feel. Seriously, read my review and you will understand why I am so upset. --------------- If you come here be prepared to be treated badly for making ANY comment whatsoever about the wait times. If you mention that you waited for 3 hours in their waiting area past your appointment be prepared to be kicked out. I'm appalled at their behavior. My mom has been coming here for more than a decade with her pets, and she's elderly and always arrives early with her pets. She's always been dedicated to this vet too and now this! I'll tell you what they did, they asked her to write a review of their office and this was while she was waiting in the waiting room. She got there 30 minutes early for her appointment and they made her wait for over 3 hours. You do not do that to your customers! They were busy but that is no excuse. Then they asked her to write a review and so she said fine, and she wrote a little review for them and said that she wishes they were a little faster and maybe they should hire some more staff. For that this vet's admin assistant told her that she's not to ever come back again due to leaving a bad review. Screw this place. Go somewhere better, where their customers feelings actually matter! Obviously, they don't care, especially for their elderly customers. In what world do you believe you can "fire" someone from ever coming back into your business just because they were honest about your customer service? In fact, when she wrote the little review she never said anything bad. She was just being honest. "Long wait times, maybe hire more staff." And for that she was told never to return? I guess they saw that as a "bad" review? Well, that's why I'm here to give them the "What for" That they deserve. You DO NOT treat an sweet, elderly woman like that and then expect that no one will notice or care. I care. If you're an older person, with a pet, avoid this place. That's my two cents. To the business: I'll be sure to tell everyone how you treated her. She may be sweet and kind and tactful in her comments about your business but I surely will not. I am a customer service oriented person, I was trained in that and your actions are disgusting to me. And, I will never recommend ANYONE to come to your business. EVER.

Dec 2021

Dr. Fahmy it's very expensive! He is an experienced high-end veterinarian. If you don't have a lot of money to spend on veterinary services you might want to seek out someone else. If you don't care how much your bill is, he does pretty good veterinary care. I have used him several times because I feel a lot of other veterinarians in the area are not as experienced.