“I had an issue where I lost my eye pads. The agent I spoke to had replacements and plugged them in quickly. NO CHARGE! Great great service, helpful and friendly!!“
“This shop has the most amazing selection of glasses, and Karen did a great job finding me a pair that look good and feel good. I get lot of compliments. Can't recommend them enough.“
“Just saw Dr. Khela today. I have worn glasses since I was in second grade. I am now 48 years old. This was the most informative appointment I have ever had. Never have I ever had a more thorough and educational appointment. She explained everything in a manner that has never made more sense to me. If you’re going back-and-forth about whether or not, you should go see her…. Stop. Go book her now.“
“Such a great experience every time I go in or over email/phone interactions. Dr Liu and his team provide excellent customer service- helping to cater to my needs and following up. The staff is so sweet, especially Heather! Highly recommend.“
“This was my first visit to Target Optical. It was by far the best, most thorough eye exam by Dr. Kimberly Chia, and I have had quite a few eye exams in my life. She is the first person who actually asked me to sit at her desk and use her laptop to show her how I use my laptop, so that she could more precisely determine the distance for my computer glasses. Every other place I have been to just had a fixed number of inches they use for computer glasses, and another fixed number for reading glasses, regardless of your size or reading/computer working habits. I must also add, the associates at the optical department are super friendly and go out of their way to be helpful. Overall, very positive experience.“
“Best optometry visit I've ever had. The Dr was personable, thorough and oh so approachable. Highly recommend this office, look for building 1.“
“Service is FANTASTIC, very helpful and very friendly service, I highly recommend to use this vision center!“
“My wife and I brought our two sons into Insight Optometry. We were all seen by Dr. Doherty. He was great to work with. He has a great disposition. Throughout the exam he explained the various tests and screenings. Our sons who are 12 and 14yo don't love going to see the doctor enjoy Dr. Doherty. He has great rapport with kids who aren't that interested in conversations with anyone other than their peers. We will be Insight Vision patients as long as we live in WC. If you are looking for a local great family owned optometry practice then you should give them a shot.“
“Have been coming here for years. Always a pleasant experience. Feels like a family experience and I always leave seeing life a little clearer.“
“I went to a half dozen optical shops in the East Bay searching for something more stylish than my basic Costco frames. The Next team welcomed me with a wide range of fashionable options and explained the geometry of how frames should fit on my face. And unlike other shops they gave me undivided attention and didn't shame me because I'm a 60+ dude and not a 20 something. I'm delighted with my new frames and lenses and the money I saved compared to other shops. This easily was the best eyewear shopping experience I've ever had, and I highly recommend the selection and service offered by Melissa and Rick.“
“I switched over to Fruitvale Optometry when I was no longer a member at Costco and couldn't go to their optometry office. I've been coming here since 2019. The service is quick and everyone is professional. The price for contact lens prescription is a bit more than what I was used to at Costco, but otherwise I trust the professionalism here. Thank you all for your hard work! =)“
“Great selection, and the lenses they make are amazing! Lisa has a great eye and is both knowledgeable and discerning. An all-around great experience!“
“My wife and I brought our two sons into Insight Optometry. We were all seen by Dr. Doherty. He was great to work with. He has a great disposition. Throughout the exam he explained the various tests and screenings. Our sons who are 12 and 14yo don't love going to see the doctor enjoy Dr. Doherty. He has great rapport with kids who aren't that interested in conversations with anyone other than their peers. We will be Insight Vision patients as long as we live in WC. If you are looking for a local great family owned optometry practice then you should give them a shot.“
“Lyn been very helpful with taking care of all my purchases.. the customer service is wonderful here and I will definitely be back..“
“Thank you Carleen, my screw was missing from my glasses. I’m in dire need of a new prescription that I’m going to schedule and will be back soon for new lenses and frames. Life saver!“
“The staff including the doctor speak Spanish. Plus everyone is very nice and accommodating.It is located on a busy street, but you could walk, ride a bike, take the bus or ?. Plus, there is plenty of parking.As a member of the Concord businesses, this vision office provides full service. Eye exams, testing, and a large waiting room where you can find reasonably-priced Eyewear.They take insurance, and will help however they can. Check out their website.You only have one set of eyes, let Dr. B and staff take care of you.In my new sunglasses out birding.“
“Dr. Le has been my trusted optometrist, and each annual visit for my eye exam has consistently been a delight. She embodies a rare combination of warmth, expertise, and experience. Beyond her exceptional knowledge in optometry, she possesses a genuine interest in my vision requirements and personal updates, fostering a strong connection that goes beyond the examination room. What's remarkable is the unhurried attention she dedicates to her patients; her adeptness in managing time ensures a visit without any sense of rush. The office staff reflect this professionalism, always extending a welcoming and accommodating attitude whenever I schedule appointments. Recommending Dr. Le for anyone seeking top-notch vision care feels like an understatement - she's truly exceptional!“
“I spoke with the Office Manager and will be making an appointment to get my glasses fixed. I tried to delete my previous negative comment and couldn't. Looking Glass is the best Optometry company.I'm looking forward to getting them fixed!“
“Very professional office. I know what I'm talking about as a retired Chiropractor. Dr Rosner was very personable, knowledgeable and spent quality time with my exam. His staff was respectful and courteous. Chandra helped me pick out a new pair of glasses. She spent quite a long time with me helping to choose the perfect pair. She let me FaceTime my wife to help me choose. Never felt rushed. She even brought over John the business manager to get a man's perspective of my glasses. She tripled checked the measurements and had John confirmed. . She made sure the glasses fit my face properly and would be comfortable. She did not try to up sell me on anything. She listened what I wanted. . She explained my insurance and my out of pocket cost. It was a pleasurable visit. Thank you all“
“This is the place to SEE!! Great staff, and awesome equipment. Frank Zheng is so polite and friendly.“
“Been going here now 2nd time in 3 years. I just think it's important compliment. I love it here. Firstly, I can't remember the beautiful lady at front but she is just so nice, welcoming, patient, knowledgeable, helpful. I feel so comfortable coming and it was my son first time. The doctor is cool to talk to, knowledgeable like you know those you just know been doing something for so long and just make you feel comfortable cause you just know they know. So nice. Good with kids and adult. Works with insurance, and they don't push if you don't purchase there. Apple Pay when I forgot my wallet at work. Just the place to go in Oakland for them eyes.“
“I came to see Dr. Orr with complicated and difficult vision issues. He was incredibly patient and worked with me for many months to try to get the best correction possible. He also recommended that I consider a surgical treatment which turned out to be highly successful and was life changing. I am so grateful to have found him and this practice.“
“Hamidi was very responsive and helpful.He was able to repair three pairs of sunglasses in ~45 minutes, something I've been meaning to do for years now.Thanks, Hamidi!“
“I returned to this store after 10 years.I love their good service and price.The owner still remember me. I give them a ???“
“I love these guys. First, and most importantly, they are very competent. All of my prescriptions have always been excellent, providing great clarity of vision. Next, they have really great frames. I've bought some first class frames that were worth every penny. The frame selection is one of the best reasons to go here. That said, one thing I like about this practice is they completely understand buying inexpensive spares online, and they are super helpful. Finally, they are very Covid aware. When you are in a small dark room with another person, it's comforting to know that they are wearing a mask and looking out for your health.“
“Quaint location, impeccably clean, kind and patient staff. I look forward to every appointment and my tired eyes thank me for it.“