My brother was released from a SFN about two months ago. I was originally with a different respite provider but asked IEHP to send his referral elsewhere because the respite worker kept no showing and the agency would never call me to inform me. His referral was sent to accent care and in the two weeks of being with them he’s been seen once. He was authorized a bunch of hours and now I’ll miss out on those hours since they expire soon. Accentcare should not accept referrals in the Coachella valley if they do not have the workers to staff their shifts. It’s extremely unprofessional and infuriating. Do not recommend if you’re in the Coachella valley.
May 2021
Accent sent me an Aid who was old enough to be my older sister and was physically unable to catch me if I were to fall. When I called the company to ask them to send a younger, more capable person; again, they sent someone old enough to be an older sibling.Bear in mind, I am only 147 lbs, but with RA & Degenerative bone; trying to walk is a major task sometimes. When the second girl came, she stated "I am allotted 3 hours to be here, but I can only give you a shower. I cannot aid you with household chores."This is not only Highly Irregular for home health, but is a Flagrant waste of Federal money, to include Civilians on Medicare as well as Private pay. I reached out...read full review
May 2020
I would take precautions before seeking employment here... I was asked to come in for an interview and the Supervisor I was asked to interview with was not even in the office she was on Vacation! Secondly, the position for Medical Biller/ AR rep has been repeatedly posted for over 6 months now... sounds like they have a revolving door which equals a bad place to work
My brother was released from a SFN about two months ago. I was originally with a different respite provider but asked IEHP to send his referral elsewhere because the respite worker kept no showing and the agency would never call me to inform me. His referral was sent to accent care and in the two weeks of being with them he’s been seen once. He was authorized a bunch of hours and now I’ll miss out on those hours since they expire soon. Accentcare should not accept referrals in the Coachella valley if they do not have the workers to staff their shifts. It’s extremely unprofessional and infuriating. Do not recommend if you’re in the Coachella valley.
Accent sent me an Aid who was old enough to be my older sister and was physically unable to catch me if I were to fall. When I called the company to ask them to send a younger, more capable person; again, they sent someone old enough to be an older sibling.Bear in mind, I am only 147 lbs, but with RA & Degenerative bone; trying to walk is a major task sometimes. When the second girl came, she stated "I am allotted 3 hours to be here, but I can only give you a shower. I cannot aid you with household chores."This is not only Highly Irregular for home health, but is a Flagrant waste of Federal money, to include Civilians on Medicare as well as Private pay. I reached out...read full review
I would take precautions before seeking employment here... I was asked to come in for an interview and the Supervisor I was asked to interview with was not even in the office she was on Vacation! Secondly, the position for Medical Biller/ AR rep has been repeatedly posted for over 6 months now... sounds like they have a revolving door which equals a bad place to work