Reviews for Mission Home Health
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Hours
Monday: 8:30AM - 5PM
Tuesday: 8:30AM - 5PM
Wednesday: 8:30AM - 5PM
Thursday: 8:30AM - 5PM
Friday: 8:30AM - 5PM
Saturday: ClosedSunday: Closed
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Ratings
Google: 1/5Mission Home Health
901 Via Piemonte Ste. 100, Ontario
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I cannot express enough how wonderful and helpful Mission Hospice was for me and my family in my husbands final hours of life. They were quick to come to our home and within an hour they delivered a hospital bed, meds, etc. We then called them at 1:30 in the morning and the nurse was back at our home within 30 minutes. She was there when my husband passed. She helped to calm all of us. They have called me several times in reference to their bereavement support service they provide and they sent me a beautiful card signed by several employees. They were referred to me and I will certainly refer them to everyone needing these services.
It is 6 days since I was discharged from the hospital and I am supposed to receive their RN services. So far no care, lying supervisor named Cheryl, nurse named Nicole who can't or won't follow instructions. I'm supposed to get wound care every 2 days ... none for 6 days! I Do NOT Recommend this company.
Ann the director is rude, Reina in scheduling has no clue and very rude when trying to schedule. They get authorizations from the insurance and these idiots dont follow it. First they dont schedule right away when a patient is discharged, then if you need to reschedule the staff said you cant use that appointment for a later time. Guess they dont understand how authorizations work, its illegal to not honor an authorization from the insurance there is a date span to use all visits. The way they bill is fraud billing for service not rendered. STAY AWAY USE ANOTHER HOME HEALTH.