Site for Sore Eyes - Piedmont

Jan 2024

I've been going to this spot for about 5 yrs. The O.D. (Amy Lee) is very good and goes above and beyond during the exam. Their staff is helpful and I especially appreciated the extra time they put into explaining my VSP benefits. My family got VSP insurance recently and i used that as motivation to stop procrastinating and get that long overdue exam. VSPs website is confusing and not a help. I called Site for Sore Eyes and they quickly explained that 1. yes they take VSP, 2. with coverage it would be $10, 3. confirmed that they had my rsvp from the web and could bump me up because they had a cancellation. Paperwork was pretty standard and all waiting for me. Dr Lee is...read full review

Jul 2023

I've been coming here for years and really appreciated this place, but recently I wanted a simple lens replacement because they were scratched and under warranty. The technician scratched one of the lenses while replacing it, and I had to bring it back in attempts to get it replaced no less than 3 times, one time waiting 20 minutes before being told by the staff the technician was still out on lunch while I sat there waiting assuming my lens was being fixed. On the third time was told the lens "slipped" in the machine and yet another lens was ordered. As of writing this still waiting for the lens replacement while wearing an old, scratched, emergency pair of glasses.UPDATE...read full review

Jul 2023

I moved into the neighborhood and put off finding a new eye doctor, but it's time for new contacts so tried out this location and I had an amazing experience here! Dr. Lee gave me a very thorough contacts exam and explained things about my vision that no one's ever mentioned, like balancing my vision due to astigmatism. I ended up also getting new glasses along with my contacts and the team helped me find the right pair for my face. They were great and very sweet.