East Bay Eye Specialists

East Bay Eye Specialists provides crucial eye care services, with some patients expressing deep gratitude for their prompt attention during emergencies. One visitor experienced vision loss while in Oakland and praised the front desk staff for their helpfulness and kindness, allowing for immediate diagnosis and treatment of a serious condition. However, not all feedback is positive; some reviews mention issues with the office staff's attitude, describing them as mean-spirited and condescending. While Dr. De Niro is noted for being warm and detail-oriented, the long wait times and the tone of communication from some staff members can be difficult for patients, especially those dealing with stressful situations. Overall, the practice is recognized for its medical expertise but faces challenges in customer service.