I've seen more ophthalmologists in my lifetime than I can remember, given my long history of eye ailments. But Dr. Cindy Hwang is unlike any doctor I've ever experienced. She is first and foremost a warm, supportive and nurturing human being, who also happens to be a highly skilled and knowledgeable retinal specialist. She has an empathy for her patients that is both comforting and inspiring. She excels at treating her patients as real human beings, and not as walking medical numbers. Dr. Hwang recently transferred to Oakland Kaiser from the Vallejo Kaiser. Fortunately, this has cut down my driving time from over an hour, to just 25 minutes! Oakland should feel fortunate to have someone of the caliber of Dr. Hwang in it's fold!
Apr 2024
**Five-Star Review for Kaiser Permanente Ophthalmology Department** I recently visited Kaiser Permanente's Ophthalmology department and was thoroughly impressed by the top-notch service provided. Dr. Yu was exceptionally efficient, knowledgeable, and attentive throughout the consultation, making my experience both comforting and informative. The staff was welcoming and professional, ensuring a smooth visit from start to finish. Kaiser Permanente truly did a fantastic job in making my appointment as pleasant as possible. Highly recommend their ophthalmology services for anyone seeking quality eye care. Great job, Kaiser!
Aug 2021
Making an appointment for optometry service was very easy via KP.ORG I was able to book a Saturday appointment and that was very convenient for me based on my schedule I saw Dr Chong Yu He is primarily the reason for the 5 stars Dr Chong Yu explained every process to me with exceptionally His communication skills are great He made me feel like he really cared about my optical health and he also made me feel like time was not an issue .... He is the very first doctor that addressed the "freckle" I have in my left eye. I've noticed it since forever I've been wearing glasses for over 20 years and no other optometrist ever mention it I didn't even know it was called a "freckle" lol As a Kaiser member I really appreciate that I have the privilege of being treated by a great optometrist Thank you Dr Chong Yu
I've seen more ophthalmologists in my lifetime than I can remember, given my long history of eye ailments. But Dr. Cindy Hwang is unlike any doctor I've ever experienced. She is first and foremost a warm, supportive and nurturing human being, who also happens to be a highly skilled and knowledgeable retinal specialist. She has an empathy for her patients that is both comforting and inspiring. She excels at treating her patients as real human beings, and not as walking medical numbers. Dr. Hwang recently transferred to Oakland Kaiser from the Vallejo Kaiser. Fortunately, this has cut down my driving time from over an hour, to just 25 minutes! Oakland should feel fortunate to have someone of the caliber of Dr. Hwang in it's fold!
**Five-Star Review for Kaiser Permanente Ophthalmology Department** I recently visited Kaiser Permanente's Ophthalmology department and was thoroughly impressed by the top-notch service provided. Dr. Yu was exceptionally efficient, knowledgeable, and attentive throughout the consultation, making my experience both comforting and informative. The staff was welcoming and professional, ensuring a smooth visit from start to finish. Kaiser Permanente truly did a fantastic job in making my appointment as pleasant as possible. Highly recommend their ophthalmology services for anyone seeking quality eye care. Great job, Kaiser!
Making an appointment for optometry service was very easy via KP.ORG I was able to book a Saturday appointment and that was very convenient for me based on my schedule I saw Dr Chong Yu He is primarily the reason for the 5 stars Dr Chong Yu explained every process to me with exceptionally His communication skills are great He made me feel like he really cared about my optical health and he also made me feel like time was not an issue .... He is the very first doctor that addressed the "freckle" I have in my left eye. I've noticed it since forever I've been wearing glasses for over 20 years and no other optometrist ever mention it I didn't even know it was called a "freckle" lol As a Kaiser member I really appreciate that I have the privilege of being treated by a great optometrist Thank you Dr Chong Yu