“Ethan is as honest as they come. In an industry not known for ethics, it makes me appreciate them even more.
We purchased a home that Ethan's team installed 4 split ACs onto a few years back. We had an issue with one of the ACs and I called Design Air to see if the unit was still under warranty and he said it was. Ethan and his team came out the very next week to fix the unit and even showed me step-by-step how to maintain the unit moving forward. He said it wasn't worth paying him to maintain as the maintenance is easy.
As long as he's willing to make the trip over the hill, I wouldn't consider any other business for my HVAC needs. Thanks again“
“John came to our home about 3 o’clock on Friday afternoon and had our air conditioner up and running quickly. He made the extra effort to find the part he needed at a local store so he could finish the job that day. John was friendly, knowledgeable and professional. He saved us from a miserable, sticky hot weekend. I highly recommend John and Pacific Heating.“
“Chris is a friendly and knowledgeable person. When I asked for a quote to install an AC unit, he was honest and upfront, letting me know that it wasn't possible because my unit was already at its maximum amperage limit.“