“Dr. Lipsun is great! I only took off one star because the person checking me in told me I was supposed to get to my appointment 40 minutes early but I never got a notice saying that I was supposed to. It was made to look like it was my fault when clearly a communication wasn't sent to me.“
“Great customer service. Lab made lenses incorrectly, they fixed them quickly without a hassle and helped me figure out complicated issues with frames too. Very kind and helpful in what could have been an unpleasant experience, highly recommend them.“
“Excellent, professional, knowledgeable and caring doctor I am forever grateful for. Highly recommend to anyone in the Santa Barbara community“
“I've gone to Dr Zelko for a long time now, and highly recommend him. I wanted to let people know what a caring doctor he is- We had house guests a few years back, and my diabetic brother-in-law finally revealed he'd only very recently been having severe difficulty seeing, was unsafe to drive, and didn't even feel up to eating meals with us or chatting, but spent his time laying down. We hadn't known why he'd been staying in the bedroom. Once he said he was worried because his vision had gotten so suddenly bad, I called Dr Zelko's office, and they managed to fit him in that same day. They did a blood sugar test somehow, and found out it was way out of control, and managed to treat him (I forgot how), gave instructions so he knew what to do, and he recovered his vision. I am still so grateful to him for fitting him into his busy schedule.“
“I highly recommend a visit next door to Dr. K for a thorough, yet quick exam, then to Eyeglass Factory. Everything about this experience was terrific. They were so friendly and helpful in making the right choices for me. My glasses were ready that day and they were perfect and very affordable.“
“A very special thanks to Johanna and Jessica for an exceptional customer service experience. I had my eyes on a DITA pair for about a month and could not find anything comparable at other eyeglass stores. Johanna walked me through my options and helped me every step of the way; she answered questions about warranty, pricing breakdown, payment plans, and also lens options. She is very patient, kind, thorough and clearly knows her stuff and was available via phone call, text, and even had time to help during impromptu walk ins. Jessica helped me towards the end with the final payments of the glasses and helped me navigate Cherry plan.
Dr. Zucker himself is very knowledgeable, funny, and kind. He answered all my questions thoroughly and made the visit a fun experience. You can tell he really cares about his patients.“
“Dr. Katsev responded to a text message from me on a Saturday morning before I was an official patient at his clinic. His response resulted in me seeing California Retina Consultants for emergency surgery to repair a detached retina. I cannot thank him enough for helping save my eye sight. Now, I'm a new patient of Dr. Katsev and found my initial visit to his clinic very efficient while being surrounded by his very friendly and helpful team.“
“Attentive, warm and authentic customer service. Easy to schedule and efficient in getting me exactly what I needed! Thank you!“