Eyeglass Factory - Optical Store - Santa Barbara

Nov 2023

Good overall quality and service. A bit weak on communicating that lenses would take several hours after I brought frames in to fit them. Also they were closed 1 1/2 hours before their posted closing hour on a day I came to pick up.

Oct 2023

I bent my sun glasses and hoped that someone could carefully repair them. Alan at Eyeglass factory EXPERTLY FIXED them for me. I HIGHLY COMMEND ALAN and the Eyeglass Factory Staff. It is my Go To place for all eyeglass things. Laurel

Jul 2023

Service and staff are top notch. Brianna, Devon and Ricky are exceptional: professional, knowledgeable, friendly and kind. I haven't had any interactions with the technicians; however, I haven't had any issues with my lenses either so it's a win all the way around. This is why I have been patronizing the Eyeglass Factory for at least 15 years. I would say that 85% of the frames are 'vanilla'; however, there's a little section next to the sunglasses that has a few frames that 'walk on the wild side'. That's my spot. The buyer must have a great sense of humor because a few of them are really fun. The owners are good people and I do appreciate their businesses very much....read full review