“Attentive, warm and authentic customer service. Easy to schedule and efficient in getting me exactly what I needed! Thank you!“
“Great customer service. Lab made lenses incorrectly, they fixed them quickly without a hassle and helped me figure out complicated issues with frames too. Very kind and helpful in what could have been an unpleasant experience, highly recommend them.“
“Joanne and staff are out of the ballpark good. More helpful information was given in one visit than years of my visiting other eye doctors and optometrists. Excellent input about dry eyes, having glasses which resist smudges, just overall caring, friendly, and professional. Easy parking in the back. Don did not try to upsell me, was very patient, spending a lot of time providing options and suggestions. Front desk staff excellent also. No wonder Joanne is booked out months ahead. Kudos to all.“
“Jack has proven to be an exceptional professional in his field. His expertise in curating frames has surpassed my expectations by introducing me to styles I had not previously considered. The affordability of his prices is noteworthy, especially considering the high quality of service he consistently delivers. I find it challenging to imagine finding another eyewear provider elsewhere, as Jack has undoubtedly become my trusted go-to provider.“
“Exceptional customer service. Kind and professional with the extra-mile effort. Thanks Ricky.“
“A very special thanks to Johanna and Jessica for an exceptional customer service experience. I had my eyes on a DITA pair for about a month and could not find anything comparable at other eyeglass stores. Johanna walked me through my options and helped me every step of the way; she answered questions about warranty, pricing breakdown, payment plans, and also lens options. She is very patient, kind, thorough and clearly knows her stuff and was available via phone call, text, and even had time to help during impromptu walk ins. Jessica helped me towards the end with the final payments of the glasses and helped me navigate Cherry plan.
Dr. Zucker himself is very knowledgeable, funny, and kind. He answered all my questions thoroughly and made the visit a fun experience. You can tell he really cares about his patients.“
“Great selection and incredible service. They were so kind as to fix a pair of sunglasses of mine while i perused the great selection. Many French brands How lucky we are to have this here in Montecito. It has a great energy, easy parking and a selection that beats many of the boutiques I've been to in Paris.“