Reviews for Vigil Appliance Services
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Sears Heating and Air Conditioning
- 283 E Airway Blvd, LivermoreRatings
Google: 5/5 
Nextdoor: 13 ❤️Vigil Appliance Services
1513 Heather Ln, Livermore
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Had them out today to fix a dryer. The technician was SICK and didn't let anyone know and didn't wear a mask. He didn't tell us until he was leaving that he's been terribly ill! It should be a given to let people know so they can decide if they want a potentially contagious person in their home. We have an immune compromised person in the house, and a person recovering from eye surgery. If either of them get sick, it can result in serious complications!!After he left, I went to wipe everything down and there were two screws on top of the dryer that he didn't put back where they were supposed to go during the repair. He also did not fasten the face with all of the. It tons and dials on properly. So, $450 later, the dryer is still not fixed and we've all been exposed to whatever virus he has. We called the office and of course, EVERYONE IS SICK and they said they couldn't come back out again for a week. This place is an absolute JOKE!!! Steer clear of their germs and terrible service!
Certainly not surprised to see so many 1-star reviews.From my experience, Mr. Vigil is essentially a human wrecking ball, only more rude and expensive. Not the qualities you want from an appliance serviceman.We called Mr. Vigil to fix the ice maker in our refrigerator. During his inspection, Mr. Vigil removed the filter from our refrigerator without turning off the water supply to the filter. He did not reattach the filter before leaving. Water therefore leaked from the open hose overnight until our contractor found the wood kitchen floor flooded the next morning. The flooding inflicted permanent damage to the wood floor throughout the entire kitchen and into the living room. The cost of the labor and materials for this repair was around $10,000. Of course, Mr. Vigil is trying to deny any responsibility for the damage.On top of this, Mr. Vigil did not wear a mask when he entered our house despite it the pandemic. He also complained nonstop about how "political" California is the whole time he was with us. No one asked.