Sears Heating and Air Conditioning

Jun 2023

We had air conditioning installed in our home "by" Sears. It was a big job that also included a new furnace matched to the A/C. They used a lot of contractors, but the communication was always great and the quality top notch.We got about 8 bids and Sears was by far the most professional. They took at least an hour to inspect our home, take measurements, listen to us about which rooms get hot/cold and when.We felt the estimator really knew what he was doing and we were very comfortable in his recommendations.The job went off perfectly. They were finished in two days as promised.Services: HVAC duct & vent repair

Feb 2023

Sears Heating and Air Conditioning beat the competition on price. They specialized in the Carrier Brand which is what we wanted. The order was processed quickly, and it was installed quickly to our satisfaction. I thought Sears went out of business but it turned out only the Retail Sears closed down.Service: Heating system installation

Feb 2023

I still would not recommend the company as they stood me up twice while I had garbage stinking up my household and no way to get it out. No calls, nothing other than texts stating how they'd charge me penalties if I didn't show, and then they didn't!!! Having said that, they did send a guy out today, name Alvin Deven who was wonderful. He diagnosed the problem as a broken gear, called into a place in Berkley, went on two other calls, picked up the part and came out and fixed it! I hope the company recognizes him as a goodwill ambassador and fixes their dispatch issues!