“The staff was super friendly, caring, and answered my questions without me feeling like I was being rushed out. They took their time with me. No wait time.“
“Fast easy and the people here love their job. I didn't have insurance and the visit cost was $100 and then I got a strep throat test and got 2 medications from there and my total cost came out to $130. Which is something I would gladly pay over thousands of dollars to go to the emergency room.“
“Dr patel was very kind and made my son a comfortable as possible .
Brought it in my son 1 hour before closing on a Sunday. We were in and out in 20 minutes. The rest of the staff was super friendly and did not make the visit feel rushed“
“I knew about the clinic from shopping at Northgate but I never thought about if it accepted my insurance or not, I was unable to get into the regular urgent care clinic that I usually go so I figured I would give it a try.
Thank god I was able to be seen the same day (My ear has been killing me) Now I’m on the road to recovery! (I’ll definitely be back) Not too soon though I hope LOL :)“
“Every year I get seasonal asthma attacks usually during the spring or fall. I walk in to urgent care in Buena Park when my symptoms become severe. My time wait is minimal, Staff attends with courtesy, doctors wait is minimal, listen, and understand what is needed. Treatment is done and I'm ready to face another day. The doctor is knowledgeable in knowing what is needed to relieve my symptoms. Diagnosis is accurate in what is needed for medications. What I appreciate is there follow up call the next day asking how I'm doing, and is there anything else needed. I do recommend urgent care in Buena Park when Urgent Care is needed. Sincerely Teresa Garcia“
“Very nice, clean and friendly clinic ! My friend recommended this place so i check it out. So far so.good !“
“Great service .. We were in and out pretty fast .. staff very friendly.. will definitely come back if needed“
“I love this place! It's so cozy inside and the staff is compassionate and friendly. I was seen soon after coming in and Dr. Nair set me up with a treatment. I feel better already“
“This 5 star review is regarding the experience I had with Stephanie, a Patient Navigator in the Memorialcare Fountain Valley (Corporate?) Office. I had gone to urgent care and needed important follow-up, and I had the pleasure of having Stephanie answer my phone call and acting as the liason between the PA, MA, and myself. She stood out as different to me because she truly listened to my concerns, was patient and effective. She is one of the employees here that actually cares about the patients (a lot of people do, a lot of people don't) and is an asset to your company. I really appreciated her help and just wanted to give credit where it is due. Thank you Stephanie!“
“Get experience going here. The PA Nguyen is excellent and really listens to concerns.“
“Recently went to go get a mole removed the procedure was simple and fast . Will be coming back !“
“My wife and I went to Willow Urgent Care for a couple of years when we had Anthem Blue Cross, at least up until the end of 2011 when my employer dropped my insurance in favor of Kaiser. At the time, we were members of the Memorial Healthcare IPA the group that ran WUC, so that made it convenient because we live nearby. When I had back problems I went to Willow Urgent Care's affiliate, Willow Wellness Center. Located just north, down Temple and within walking distance, it has also closed down for good (WWC had some great physical therapists--very motivational). We went to Willow Urgent Care for flu shots, an injury to the head, my wife's injury from a fall, and basal cell carcinoma (skin cancer) surgery (it's true, and the doctor dug it all out--ow). In the back of the building they had a sort of separate facility for surgeries and whatnot--very convenient. We mostly had no problems at WUC, except my wife had some because the physician-type person failed to understand that her more severe injury was in her leg, not her arm (long story mercifully short). The waiting room was rendered more bearable because of the DVD player that played G-rated movies and documentaries. Oh well, goodbye Willow Urgent Care. I hope a new tenant arrives pronto (wouldn't it suck if it turned out to be United HealthCare, the parent of the company that bought out Memorial Healthcare IPA?). We're screwed no matter what anyway.“
“I’ve been coming here for some time now and the staff has been so supportive and helpful. I have horrible migraines and Kristine has helped me in managing them . Salina is very helpful and has always helped get me in right away. Definitely recommend this place .“
“This place is so close to the house I decided to give it a try. Didn't even wait an hour so came at a good time (after 5pm on a Tues). The receptionist was polite and told me what to do. It's really nice inside so don't let the outside fool you. The MA/nurse who took me back was very nice and listened to what i said and had a sense of humor too! I was seen by the doctor VERY quickly who was super cool. She eased all my concerns and answered my questions and gave me advice. Unfortunately i didnt catch her name. She made time for me instead of brushing me off. And the next day when I needed my visit notes faxed to my PCP the person did it immediately while I was on the phone! I would definitely come here again. Minimal parking because its on a busy street but clean bathrooms!“
“I had a great experience with the team of receptionist, medical assistants, and Physicians Assistant. They achieved a professional combination of efficient but thorough and caring. They placed my prescription order with the pharmacy before I walked out the door, and, then, I could pick up the meds right after to start the healing process.“
“everyone was very helpful and polite with my process and getting me checked out and it wasn't busy“
“Everyone here is very friendly ❤️ the Dr really spends time with you show concern and care?❤️? I’m blessed to have such a loving Dr I recommend Dr ?“
“Staff are super helpful and friendly! Wait time was so short! I left feeling confident in the help that we received!“
“I saw Dr. Tran because I had a very irritating rash after surgery from two weeks ago. I was pretty anxious but her energy, friendliness, and obvious expertise relieved me greatly. We arrived around 9 a.m. on Saturday and were home by 10 a.m. Such a great experience. Everyone was very nice. Checking in was easy. My son and daughter-in-law had been there before for various things, and spoke highly of them. I recommend them wholeheartedly.“
“Wonderful staff and the clinic looks great, the attention is just incredible and everyone is very caring to the patients. The female doctor is amazing and goes out of her way for the care of her patients. Highly recommend this clinic.“
“Clean. Rapid. Professional. I had have bad experience before in other clinics. Today I visited here, and they provided clear instruction for how to get into the line. Nurses and my provider gave me diagnosis right after. Come here to my. Compare to my previous experience in other clinics, and I would recommend getting here if you need help.“
“Despite them being extremely busy, Evelin was able to answer all my questions. She did not rush me with any of her answers and was extremely patient. Was worried about coming to this location but would certainly come back if I ever need to.“
“Everyone here is very nice and helpful with everything you need very accommodating amazing people I would definitely recommend this location I appreciate all there help“
“Went here for an ear infection and they were all very nice. Provider helped me and they all made sure I was comfortable. Don't know why there's so many bad reviews. Went to way worse for what the reviews say.“
“Office experience was good even though we had to wait almost two hours just to get seen but overall wry helpfull“