“Very professional and very clean. Arrived on time. He proves how thorough the job is done with that amazing camera. Very reasonable price especially on a holiday
Thank you Gary!“
“It's a rarity to meet an honest business owner and genuinely compassionate person in today's world, but Adam Colon is both. Furthermore, he is a competent plumber.
I had set up a tankless water heater replacement installation with another company (not Bigg Tree), not realizing that they contracted out their work. Adam accepted the contracted work and came out to my residence to do the installation today (4/6). I had sent the third party the name of the current existing tankless water heater as well as measurements of the small closet that houses the water heater, and they gave me a price quote with a recommendation of a different brand of tankless water heater to use. I assumed that the third party made their recommendation based on complete assessment of the information that I provided to them as no plumber from the third party came to inspect the water heater set up prior to Adam's arrival. Adam was not given any of this information and just told by the third party that it was going to be a simple tankless water heater exchange job. Thus, he started out the job by removing the existing water heater. Afterwards, when the new tankless water heater was removed from its packaging, it was pretty clear that the new unit was not going to fit into the small closet.
We were in a dilemma at this time as now I didn't have any source of hot water and no appropriate unit to install. We scrambled to call plumbing supply companies to find an in-stock unit. Unfortunately, my current unit, the Takagi t-k4-in-n went out of production, but we were able to find a comparable model at a store out in Monrovia. Adam drove out with me to the plumbing supply store to pick up the new unit and other necessary supplies, just before they closed for the day.
Once he had all the correct parts, he expertly installed the unit, but the whole ordeal took the installation twice as long as anticipated. Because Adam didn't want to leave me for several days without hot water, he had to make the tough decision and cancelled several other jobs that were scheduled after mine.
Although my experience was extremely frustrating in many ways and wasted so much of Adam's and my time, I am grateful that it introduced me to Adam and showed me that he is a person of the strongest moral fiber and will do what is right, not just what is the easiest or most financially profitable. He is professional (cleans up after his work, wears protective booties while walking in the house if that matters to you, etc.), knowledgeable, and courteous. If you are looking for a plumber/water heater installer who is trustworthy and really cares about his work and your outcome, please call Adam. I give him the highest level of recommendation.
***To the clients of Bigg Tree who Adam had to cancel on 4/6, I sincerely apologize that my disaster caused Adam not to be able to address your home issues as planned. It was not his fault at all, and there was no way for him to have foreseen these complications. If only other businesses could be as responsible and as thorough in their work as Adam, then people like Adam wouldn't have to spend extra time fixing their mistakes.“
“I’ve known Gary for years, and he’s always been a great solid guy. I had a super problematic bathroom sink stoppage, a recurring problem in this old house. Gary showed up quickly, pleasant as always, and had my sink flowing better than it ever has in a matter of minutes. I will absolutely be using Americana Plumbing whenever I have plumbing needs!“
“On time for appointment, neat and clean. Friendly, professional, efficient and dependable. Outstanding service, all around.“
“I was very pleased with the work done by Sunset West Plumbing. I have had other plumbets do work in the past 2 years. They arrived during the time when I was told they were be here. They fixed the problem and cleaned up. They were very professional. I will be using them again and will recommend them to others.“
“I contacted DX Plumbing for help clearing tree roots from my sewer line. I knew that I had to have major work done on the sewer line but I wasn’t sure who to trust with the job…so I put it on hold for three years. Once I met Abraham, I was 100% sure he was the person to help me. He was upfront, professional, thorough, and on time. He completed the major work for me and I could not be more impressed with his work.
Abraham completed all of the work, was on time, and left the space in better shape than he found it. If you are unsure about contacting DX Plumbing, just do it. You will not regret working with Abraham/DX Plumbing.“
“I was in a jam without cold water in my shower - Richard was the only plumber to respond to me on a Sunday. He was here within half an hour and fixed the issue in less than 30 minutes! I'm very grateful and happy I can shower again!“
“I called Greg to install our Appliaces. I am very satisfied with the professional service. He is very detail oriented and knowledgeable with reasonable prices. I am highly recommend him for your plumbing and sewer projects.“
“Mikey was so kind and even came out to fix our emergency on Mother's day! He found a larger issue and was able to fix that too! I can't recommend enough.“
“They did a fantastic job and we're able to come on the same day I called for a quote. Excellent prices. Would use again.“
“My wife and I have been using trenchless sewer plumbing company for some time now, we have been very pleased with there professionalism, cleanliness, and fair prices and 3 weeks ago was no different we noticed a foul smell and part of the lawn raised higher than the rest of the yard right away we called Gonzalo and they came out and ran there sewer camera they showed us the cause of the problem and how bad our sewer pipes were they recommended a pipe burst method and after they thoroughly explaining to us what that was they gave us a quote we were pleased with the quote and we proceeded to move forward with the job, the next day his crew was here on time , taking the proper measures to ensure our peace of mind, by the time we realized there was two holes dug up and a hydraulic system bursting the old pipe and putting in the new pipe , a little after lunch they were washing our driveway making sure everything was put back the way we had it, my wife and I are so pleased with these guys we recommended them to all of our neighbors. Thank you guys for another amazing job.“
“I highly recommend Bernie’s services. He does honest work and gives the best prices. He is punctual and has top tier professionalism! 10 out of 10“
“I have used Fraser Plumbing for the past 10 years, they always go over and beyond. Employees are very professional.“
“Hard Hat Rooter is the BEST! I've lived in six homes in Glendale and have used many plumbers over the years and Hard Hat has always come through for me! They have performed several jobs for me and most significantly an entire front of home to back of home trenched new sewer line. Super honest, great work and best prices!“
“Quick, friendly, knowledgeable. Our services personal was Daniel. Thank you, I appreciate the phone person who was also knowledgeable and understanding of situation and scheduled appropriately. Keep the business alive. Good job.“
“I never actually used Craig's Plumbing services but when I reached out, I got a call back rather quickly. I was given recommendations and advice from a really nice dude -- I assume Craig, himself -- & rather than wasting my money by contacting someone who wasn't employed by my landlord (our plumber couldn't make it to my place for another few days), he asked me some questions and then offered advice and wished me luck. Extremely grateful for saving me the money and being so considerate.“
“Alejandro was awesome! He diagnosed the problem and resolved my issue fast. Also, I learned something new about condensate lines!“
“Affordable plumbing was fantastic! We were given timely service, a great price, and quality work. Highly Recommend!“
“SGS technician Nick quickly correctly diagnosed the problem with my direct vent wall heater. Nick then replaced the thermostat and I now should be good for many years with warm heat.“
“What a great experience with Pacific plumbing company! They were so quick and professional. They will be the plumbing company I call when I need someone urgently! I have recommended them to my friends, family, and other fellow business owners. Please do your self a service and call Paul when you need a reliable plumber!!“
“In this busy world of ours it's gratifying when a business takes the time to provide amazing service. It is for this reason that I'm writing to compliment PREMIER for their 5 star service. It was easy to schedule their service, Jay came the following morning on time, identified my leak and worked to resolve my issue within an hour. Speedy, great service, from wearing the shoe coverings as they entered my house to the fast service, to the text messages 30 min prior to their arrival, everything was on point, really impress! Other companies would benefit from your standard of service. Nice job.“
“These guys are solid. Had a clog and they responded very fast and was at my house in an hour. In and out…highly recommend“
“Toilet and shower would not drain AND it's Sunday. Called Gold Medal Plumbing and was able to get same day help. Steven called to notify us he's was on his way. Very conscientious and considerate person, Steven snaked the drain and tested- it needed a bit more snaking- tested again- clear. Cleaned up the mess. Great experience with Steven and good value for a Sunday. Highly recommended- if you're lucky, you'll get Steven.“
“I was having a water pressure issue upstairs, they came out same day. Very transparent, fast, and would recommend their services to my friends and family.
(Edit)
I called them out for another job, they diagnosed the issue, gave a quote and was transparent about potential future costs. Highly recommended.“
“Ozzy, Jose and the awesome staff are knowledgeable, patient and friendly. There is a large clientele of pro plumbers there, and a smaller pool of novices like me, and they offer great advice and service to all. I always enjoy going in, and particularly appreciate Ozzy's help and leadership in the store. I have not yet tried their cofffee, but it is available as is water. So stop on in and never have to deal with trying to find someone to help at home depot for 20 minutes again!“