MarinHealth Urology | A UCSF Health Clinic

May 2024

Not sure about these reviews. I have been a patient of Dr Yu here for several years and have never had a problem scheduling. I reside
In Oregon and he makes time for zoom calls. I would not see anyone else. This is an amazing practice in Marin. They always answer and
Respond. I’m

Dec 2023

After many attempts to contact them to schedule an appointment over the past month and a half, they never called or emailed back. If they cannot handle that simple customer service, would you trust them for medical work?

Jun 2023

Yep, have to agree with so many other contributors here; worst-run medical office I know of. I like my doctor - Harry Neuwirth - but oh, that front desk! I had an appointment scheduled for my yearly check-up. Five days in advance I called to remind them that no one there had put in the order for my pre-appointment PSA test . They then sent me a phone message that my appointment would have to be re-scheduled. From then on I could never get an answer or any help or a call-back from them. When I called I got put on interminable hold. A recorded message invited me to leave my number, but they never called back. For five days, up to the evening before my appointment, I tried. Five phone calls, leaving my phone number, finally asking "Do I have an appointment or not?" Nothing in return but silence. As of this date, no appointment.