10700 Spencer Ave, Fountain Valley California 92708
I needed the awful carpet and kitchen tile in my condo ripped up and replaced with wood laminate, I chose the recommendation for Arthur’s because someone mentioned that they did a great job and the price was half what other companies were quoting her.
I’ve never managed a home renovation before so the process seemed daunting. But my experience overall was amazing, which is maybe bad because now I think I have the renovation ‘bug’ ?
Fast process: I called on October 29 to get an in-home estimate, and Harris came and gave me a quote on October 30. By today, November 7 they have already finished the 3-day installation.
Harris was the person who came and gave me the at-home estimate. He was quick, helpful, and seemed to give me a fair price (according to friends, family, google, and chatgpt ?) He helped me get some deals like getting the baseboards at just materials cost. I picked out a sample that turned out to be a really great waterproof laminate. He warned me about the possibility of needing an unknown amount of concrete for patching under the kitchen tile but gave an estimate as best as he could. Once the project began, and it was evident that the floors needed more concrete due to the uneven surface under the carpeting, it was great to have Harris to talk to in the office to plug in the data and give me an update on the price.
The team that worked on the job were Sergio, Sergio Jr., and Esteemed, and these guys did an amazing job. Specifically:
Attention to detail - double-checked everything, cleaned up thoroughly before leaving, and did a really beautiful and seamless job on the floor and the baseboards
Communication - kept me updated consistently, didn’t make major decisions without talking to me, everything was carried out exactly as communicated
Above and beyond - moved some very heavy furniture, re-hooked up my gas and water at the end, and accommodated their work schedule to make sure I had private space to stay and work within the condo while they were there
I think Sergio and Sergio Jr. specifically make a great team (I think they are father and son?) It seems that Sergio is very knowledgeable in his work. When they found out the concrete was very un-level, he showed me the problems and explained the strategy of adding the right amount (too much will be too heavy, etc). Sergio Jr. was an excellent communicator throughout the whole project. He was very kind and polite, and he let me know the updated plans and notes as the project went along.
As a woman who has never managed a home renovation before, I’d definitely recommend this team to my friends. Their communication, hard work, and kind attitude really put me at ease.
I also appreciate that the task was finished within the time frame initially presented. They worked very hard, almost 12 hours on the second day. Despite needing to lay quite a bit more cement than originally anticipated, they got the project done on schedule!
The condo looks beautiful and like a brand-new place. I’m so excited about this beautiful new space ?