Reviews for Rivian Service Center
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Hours
Monday: 8AM - 6PM
Tuesday: 8AM - 6PM
Wednesday: 8AM - 6PM
Thursday: 8AM - 6PM
Friday: 8AM - 6PM
Saturday: 9AM - 5PM
Sunday: Closed
Ratings
Google: 4.4/5
Rivian Service Center
401 Coral Cir, El Segundo
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Rivian Service Center offers service and maintenance for Rivian electric vehicles. Appointments are required and can be scheduled through the Rivian app or by contacting the 24/7 Rivian Service Support Team. The service center provides a comfortable waiting area with Wi-Fi, water, and snacks. Customers have reported positive experiences with friendly and professional service advisors who work to create an optimal repair plan. While some customers have praised the service center, others have noted issues with communication and customer service. Some have experienced delays and confusion regarding appointments and vehicle repairs. There have also been reports of incorrect information being provided and a lack of clarity regarding rental car options. Despite these challenges, customers generally appreciate the service center's efforts and recognize that Rivian is still working to refine its processes.