“Very kind and understanding personnel that guide one through the most emotional and heartbreaking time of your life.“
“Hannah and her staff were kind, thoughtful and empathetic during a very difficult time; also timely and professional with communication throughout the process.“
“Having lost a loved one and also having to take care of business and make arrangements takes a lot out of you. But I have to say how comfortable and smooth it was working with Jeanine. She was so patient and understanding, and super empathetic, really sweet. From the beginning, she explained how everything worked and what would be happening step by step with all possible options. The day of the services the additional staff was super helpful and welcoming as well. I feel bad forgetting his name, but I believe the gentleman was Joel, was really helpful with putting up our frame and some plants we had brought. He also helped coordinate the pallbearers and offered gloves for them. You guys are great, thank you for being available with excellent service at the toughest times of need.“
“They've been great at making things happen and helping me make decisions easier. Thanks much.“
“Professional, caring and extremely capable. At a time when you don't want to do comparison shopping or deal with legal bureaucracy, while many others try to gouge you, Lisa & Grissom's provide a great service at a great price. Three years ago after my mother's passing I had no idea what to do next and a close friend strongly recommended Lisa. She called me and handled everything without a single hiccup. It was smooth professional and all of the bureaucracy (that I on later realize was involved) was processed and handled so I didn't have any issues in the challenges ahead. This last month my father passed and Lisa was one of my first calls. Three years later she remembered me and treated me like a welcome friend. She was professional, kind and caring. When I had some complexities around county regulators and death certificates she knew exactly how to drive things forward through the system and get me the tools I needed to resolve my father's estate quickly and smoothly. Her expertise likely saved me tens of thousands in dealing with my father's estate. She is the peace of mind you need at a time like this.“
“I lost my mom unexpectedly and had no idea what to do. I have lived in the area my entire life and have driven by thousands of times. My first call was to Oak Park. From my first interaction to my last all the staff is amazing. They were kind, patience, and caring. Multiple interactions, I was crying and they explained the process with compassion. Losing a love one is hard and they made it a little easier.
They have so many options for ashes and made it easy to order items. I got a necklace with ashes inside. Items came quickly and again they made it a smooth process.
I hope I don't need to use the service again but if I do I will be going back to Oak Park!“
“Jay was extremely professional and helpful during a difficult time for our family. We used Deer Creek for my mom when she passed away in 2014, and the upmost care she received from Deer Creek staff was appreciated. My father wanted nobody else to handle his body when he recently passed. With COVID protocols, Jay came to our home to complete the paperwork and walked us through the entire process despite us already going through it back in 2014, so we appreciated the clear communication. Jay was present for our father’s services and made sure everything went according to plan. Thank you Jay and thank you Deer Creek staff.“
“San Lorenzo Pioneer Cemetery is viewable on a driveby on Hesperian Blvd., a very busy street. i was surprised to see a cemetery here. it's been a long time judging by the dullness of the monuments, granites. i never see any activity. there's little green grass visible within the perimeters. the cemetery is closed seemingly at all hours. parking isn't readily available if one wants to visit. i have no interest to do so. one can see within by standing on the perimeter. there is a sign posted that the cemetery will be renovated. the sign is a few years old.“
“I am grateful to Sinai Memorial, and especially Tom Ottosen, for their services. The staff were compassionate and professional in a moment of terrible grief for me.“
“Everyone we dealt with here was so helpful and kind. Philip Schaffer explained all the details and walked us patiently through it all step by step so that we never felt like we were lost in such a difficult situation. The final viewing and burial service was so well put together. I recommend them highly.“
“Wilson & Kratzer were extremely helpful during such a difficult time. My daughter, son and I needed their support, help and guidance when my husband unexpectedly passed away. They were so patient and kind during the process. I would highly recommend them.“