Cupertino Village Optometry, APC

Jan 2024

Service is really slow. Be prepared to wait for 20 minutes even with an appointment. Do not try walk in, it will be forever wait (unless the store is empty I guess).On the other hand, the stuff there seemed very nice and he recommended cheap pairs of glasses to me that are within the cap of my insurance.Their price is a little higher than the cheaper e-stores you can find online, e.g. 5% more on contact lenses.I come to this store because it's closer to where I live.

Jul 2022

I love everything about Cupertino Village Optometry. From their Covid protocols (limiting capacity, wiping down all frames after each try, scheduling appointments, etc.) to the selections of glasses. It's a beautiful, upscale store with great, exclusive designer brands but also a variety of budgeted selections. I was being seen promptly by Dr. Ma and she was so professional in getting my eyes checked as well as reviewing my history; she did the same for my two sons without feeling the rush to get their examinations done. My older son had perfect eyesight, so he picked out a pair of sunglasses from the ray-ban collection. My younger son had to get a pair of glasses for the first time, so it took him particularly long to try on something that he would love and feel comfortable with. The expertise of the staff is awesome, and Sue also helped us---she was friendly and very helpful to find a frame. Because they have such a large selection of frames, we spent almost 3 hours in the store. They were so patient with us as we were trying on the many frames until we found the pair we absolutely love. For myself on the other hand, I was eyeing to get a pair of Lingberg glasses. They have one of the largest collections with a variety of colors, shapes, and styles. Even though I was kind of distracted by all the other brands they have there, but I finally decided on a pair of Lingberg glasses that I love so much. I cannot wait to go back and get another pair. Btw, a week later, I needed an adjustment to my glasses. Dr. Ma was able to help me get that fixed and even swapped out the nose pads to make it perfectly comfortable for me. I can't recommend them enough!

Apr 2022

Such a wonderful customer service when I just required a screw fixed, that had fallen off my sun glasses rendering them useless .She took the time to fix my Gucci sunglasses almost spending 15 mins and also tightened screws of my partners ray bans .Charged 2 dollars !