I put out a request through Angie's list for roofers and got a call from Zoro who came out to give me a free estimate. He was very thorough and thoughtful in the process getting onto my roof and inspecting my problem, then hand wrote out two separate detailed quotes for me, one for a partial roof repair vs a total re-roof quote. He was patient to answer all my questions and stuck with me following up in the subsequent days to provide me references and proof of insurance and even photos of their past work. This company doesn't have a huge number of online reviews and Zoro said it's because they are a smaller business that really focuses on a smaller number of jobs at a time to ensure quality. They have an old school personal feel to them and aren't gimmicky by promoting discounts in exchanges for reviews, etc. My project was going to be a big one so I naturally got multiple quotes and ultimately ended up choosing someone else, but I do want to give others reassurance that everything with this company checks out and I think they would have done a really fine job. Zoro was very patient with me in the process and I'm glad there are good people out there like him.
BBB: A+
I put out a request through Angie's list for roofers and got a call from Zoro who came out to give me a free estimate. He was very thorough and thoughtful in the process getting onto my roof and inspecting my problem, then hand wrote out two separate detailed quotes for me, one for a partial roof repair vs a total re-roof quote. He was patient to answer all my questions and stuck with me following up in the subsequent days to provide me references and proof of insurance and even photos of their past work. This company doesn't have a huge number of online reviews and Zoro said it's because they are a smaller business that really focuses on a smaller number of jobs at a time to ensure quality. They have an old school personal feel to them and aren't gimmicky by promoting discounts in exchanges for reviews, etc. My project was going to be a big one so I naturally got multiple quotes and ultimately ended up choosing someone else, but I do want to give others reassurance that everything with this company checks out and I think they would have done a really fine job. Zoro was very patient with me in the process and I'm glad there are good people out there like him.