About Appliance Repair Specialist
Appliance Repair Specialist is a business known for its professional and reliable technicians, such as Aaron, Caesar, and Erick. They are punctual, respectful, and cordial, providing efficient and effective solutions for appliance issues. The company offers convenient appointment windows and even sends trackers for the technician's location. They offer advice and options for extended warranties, ensuring customer satisfaction. Recent customers have praised the friendly and professional attitude of technicians like Joe and Brandon, who worked quickly to replace switches on an electric range and identified issues with appliances. Despite previous negative reviews, this business has proven to be a positive experience for recent customers.
I just had a great experience with Appliance Repair Specialists (northern Los Angeles area and Central Valley of California). I waited only a week for a repair call. Manuel arrive on time (!) and spent four hours working on my dryer. He had to undo/repair the damage done by three previous Sears Home Services technicians, who had installed the wrong parts, failed to install obvious frozen bearings, broken the blower fan, and burned out the dryer motor. I paid about $300 and the dryer runs perfectly. I could not be more pleased.
Aggressive, incompetent and all around horrible. For 3 months came and did nothing then yelled at me and left. Refused to give corporate number. Called management and they refused to release the service order so someone else could service it. 5 visits and no progress. Go elsewhere. Rescheduled 3 times in one day then arrived shortly after 9am (times given were 8am-9am, 10-11am, and 11am-12pm) and yelled at my elderly father that I had 5 minutes to get there or they were leaving. All around horrible. Contacted GE and they assured me they will be removed from their vendor list after watching the footage with me.
Well, they do a good job, but their voicemail system is totally wretched and impossible. --mike