Reviews for Espressotec Sales & Service
Write a reviewFrom Espressotec Sales & Service
Hours
Monday: 9AM - 5:30PM
Tuesday: 9AM - 5:30PM
Wednesday: 9AM - 5:30PM
Thursday: 9AM - 5:30PM
Friday: 9AM - 5:30PM
Saturday: 9AM - 5:30PM
Sunday: 9AM - 5:30PM
Tips
accepts debit cards bike parking
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Google: 4.6/5
Espressotec Sales & Service
1015 Clark Dr, Vancouver
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Went in to Espressotec last wk. & bought an ECM Technika Profi cappuccino machine and a Eureka Mignon Specialita grinder ... excellent equipment & excellent service from v. knowledgeable staff ... I particularly appreciated that they didn't try to 'over-sell' their stuff ... they were v. good in assisting me sorting out my new equipment over the phone ... highly recommend
After three encounters with this business, I find it necessary to share my experiences, as they have been consistently disappointing. I reserved my review until after a $2,000 machine purchase and two subsequent repair services, hoping my initial impressions would be disproven. Unfortunately, this has not been the case.My encounters with the employees and the overall business culture left me with the impression that customers are viewed more as prey than clients. This perception of 'profiteering' seems to permeate from the top down, influencing every interaction. There is an apparent lack of focus on what's best for the client. In all my visits, there was never a sense...read full review
We were blown away with the quality of customer service. So glad we decided to come in, couldn't be happier with the coffee maker we bought. BIG thank you to Seamus! Very impressed with the entire experience.