Water Heater Installation Repair in Nanaimo

“I found Coastal Energy to be professional, clear, informative, and great to work with. The work was done efficiently and the heat pump they installed is doing its job! Altogether a good experience.“

“As always, Excellent and quick service. Darnell was very attentive and understanding when I discussed my minor concerns and was quick to address them. He also was able to answer any questions and explain in a manner that we could easily understand.
And as always Ariel is a delight to talk with and was quick to arrange our service appointment along with follow ups.
From our very first meeting with ServiceXCEL staff in 2021, when we asked for a quote for a new HVAC system, they have always been very understanding, knowledgeable and seem to go the extra mile for their customers. I have recommended them to many others and have received positive feedback from my friends as well.“

“Connor has been a lifesaver. Reliable, flexible, hard working and honest. Excellent to work with. Highly recommend.“

“THANK YOU Ivan, The Navion gas dual heating system works better then I expected. Wonderfull fast service. You are great and very much appreciated. Our last Oil system boiler costs were so awful, Now our water and heating system with one unit (Navion) , Im so impressed. I asked what would you put in your home and I am glad I took your advice. I very much liked your quote,, Others tried to nickel and dime us till the quote was double yours. You completed it even when you were not feeling well. Man your a. Old school trooper and that is why I trusted what you had to say. Many Thanks and take care. PS. I hope your boss recognizes you in some way , recommendations from me from 700 customers a year I do hope will keep you as busy as you need. Thanks again Ivan and Take care .Borzelli FamilyLantzville, BCService: Water heater installation“

“Very reliable and outstanding customer service!! They truely care about their customers concerns!!!“

“Jason and Holly are a great team. Holly was concise with keeping our household informed with appointment and rebate information; and Jason provided services that were professional, considerate and tidy for our 71 year old house.
Support this local business and have your HVAC needs (and wants) exceeded with JD Plumbing and Gas.“

“Update: edited to 4 stars because they finally dealt with the issue.

We are extremely dissatisfied with the service. The technician made a huge mistake and blew soot all over our suite, which was a mistake and could have easily been rectified with a cleaner. However, the comfort group then expected me to hire a cleaner, which was practically impossible due to the emergent nature of the issue and the extent of the damage. I had to do much of the cleaning myself. They then assured me they would reimburse me for the cleaning and the cost of putting my tenant in a hotel. It has now been 10 weeks, I have received very little communication from the business, and I still have not been reimbursed ( to the tune of close to a thousand dollars). I will never use the comfort group again and I strongly advise against their services.“