“I wrote and submitted a review yesterday, following my experience with Luis at Cell + Appliance and Repair... but it does not seem to have made it to this review platform. Luis immediately made contact, when I reached out through Thumbtack...He was willing to respond again, after Home Depot failed to show up. I would add both "Value" and "Punctuality" to the items above. My Samsung dryer required a new heating element, and his work was outstanding. He patiently answered all my questions, with courtesy and respect. I was so grateful that the Home Depot folks did not show up, as Luis is an exemplary model of Repair Technicians in his field. Professional, knowledgeable, skilled...and personable to boot. I highly recommend Luis and Cell + Appliance and Repair; he will be my "go to" guy for any future appliance issues! JoAnne E.“
“Had an impossible problem according to the biggest and most experienced service companies (according to them) in Tucson.Called TGIF and found out why they got that title from their customers.Brilliant service and went the extra mile to advise how to prevent future occurrences.Talking to the owner,I found out that with over 10,000 calls each year,the only bad reviews they get are from folks trying to rip off warranty companies or this grand old service company.Thank God they are still here.“
“Nick, was professional, did a great job solving and corrected my lighting fixture to work properly...5 star rating!!“
“Outstanding service. Technicians are wonderful. Extremely professional and courteous.They call and let me know they are on their way. Most times ahead of schedule. This is for the regular seasonal tune-up.The office staff is very friendly and accommodating. They work to make appointments fit into my schedule.I had to a have a new unit installed and their pricing was honest and beyond fair.I have also dealt with other companies in Tucson. None have come close to the high quality of service, expertise, and professionalism as B&J.“
“Victor repaired my ge monogram refrigerator. This company was very quick to respond and brought parts with them to do the repair the same day. Great job! Have used a couple other companies and this is by far the best“
“Tech came out on time and explained what the issue was. It was more cost effective to replace refrigerator because of age but thanks for the honest assessment of the issue.“
“Owner was amazing with customer service made a special appointment for to fix my vacuums. Very grateful.“
“Leopoldo was terrific. It took him just minutes to diagnose problem and another 20 to replace a part. All’s fixed!!!! And since he’s been servicing appliances in this house for about 20 years, he explained fixes on other appliances he’s worked on. Very helpful.“
“My rubber seal on my front loading washer had shrunk so it was leaking a little bit onto the tile floor. I noticed a few times, (but I didn't know that was the problem at the time). anyway I called this company and they sent out the best washer repair man ever - his name was KHASAN. He diagnosed my problem; Let me know what it would be possibly expense wise ; and then when about town searching for the part. When he brought it back, I watched for a minute or so while he was inserting it . I said "is it trying to give you a problem"? he just smiled and shook his head "a little bit". he was so patient, and so kind. after he got it installed, he ran a couple of different rinse cycles and no leaking. I am so happy, he is an awesome repair man for washers. Thank you so much.“
“Great service by Tony, who has helped us before! Really nice man! This time, our refrigerator died. He was informative, but not pushy. He helped us make the perfect choice! Next, the delivery guys were great! They were friendly, respectful, and careful with our door and new refrigerator. It was installed carefully and explained all well and answered any questions. We are quite happy!“
“These people are ABSOLUTELY amazing ! I called and they were able to make it down to my house quick ! On top of that the gentleman was extremely professional and went above and beyond with the job. My A/C is ON POINT. Definitely my go to guys!.<br>******* HIGHLY RECOMMENDED!**********“