Everyone on the staff is friendly, helpful, professional, and efficient. It is easy to schedule or reschedule appointments. Randy and Jaylan were at our home Saturday. They did a great job for us. In addition to being friendly, helpful, professional, and efficient, they were respectful of us and of our home. Being sure to put disposal booties over their shoes every time they entered or reentered our home. They did not try to sell us anything extra. I would definitely request Randy and Jaylan again. I don't remember how I found Rescue One Air, but after many poor experiences with other vendors, I am very glad I did.
October 2024
Our AC went out this summer and we have very young children so it was an emergency. We had a different company come out and "fix it" and it stopped working again a few hours later. David W. with rescue one air came out the next morning and restored our faith! He fixed the problem correctly and thoroughly. He went above and beyond by - 1) taking before & after pictures and giving us a lot of details so we could follow up and get a refund from the other company. 2) He offered a permanent solution instead of just a bandaid like other people who had serviced the unit. We had encountered the same problem a year before and it seemed from previous work it had been... read full review
September 2024
Fabulous workers, Randy Callan and Brandon, were extremely knowledgeable, and explained everything that they did, and what was necessary, to complete the job of making our lives easier and better by fixing our AC!!!
Everyone on the staff is friendly, helpful, professional, and efficient. It is easy to schedule or reschedule appointments. Randy and Jaylan were at our home Saturday. They did a great job for us. In addition to being friendly, helpful, professional, and efficient, they were respectful of us and of our home. Being sure to put disposal booties over their shoes every time they entered or reentered our home. They did not try to sell us anything extra. I would definitely request Randy and Jaylan again. I don't remember how I found Rescue One Air, but after many poor experiences with other vendors, I am very glad I did.
Our AC went out this summer and we have very young children so it was an emergency. We had a different company come out and "fix it" and it stopped working again a few hours later. David W. with rescue one air came out the next morning and restored our faith! He fixed the problem correctly and thoroughly. He went above and beyond by - 1) taking before & after pictures and giving us a lot of details so we could follow up and get a refund from the other company. 2) He offered a permanent solution instead of just a bandaid like other people who had serviced the unit. We had encountered the same problem a year before and it seemed from previous work it had been... read full review
Fabulous workers, Randy Callan and Brandon, were extremely knowledgeable, and explained everything that they did, and what was necessary, to complete the job of making our lives easier and better by fixing our AC!!!