Heating & Air Conditioning / HVAC near Star Valley

“O'Connor Heating and Cooling did the original heating and cooling system installation in our home many years ago. They have maintained and serviced our system ever since. Their work has been excellent in every regard. They always responded to our need in a timely manner, with the highest quality work and materials and with a positive and caring attitude. You definitely feel they want to be there and help you personally. You're not just another number in their files but like friends they are helping out.

Originally we worked with Bob and Becky O'Connor and now we are working with son Ben and wife Nicole O'Connor. The transition from father to son has been seemless with the same care and quality continuing without a hitch from this local family owned business.

Here's an example of the care and quality we've experienced from Ben and Nicole. Our system quit on a 100 degree day. We called O'Connor. Ben was at our house by 8:00 the next morning inspecting our system. He explained in detail with cost estimates the options available to us: repair or replace. Given the age of our system we chose replacement but feared it would take a long time to get the right equipment to Payson. They found the right equipment and Nicole drove to Phoenix the same day and picked it up. By 8:00 the next morning Ben and team were at our house starting the installation. By mid afternoon they were finished. The work area was clean and neat, the system thoroughly tested and operating perfectly on yet another 100 degree day.

We're old, so getting the system up and running again in such a short time in severe weather was invaluable to us. In talking with Ben about this extremely short timeline he explained that taking care of us, especially during this very hot weather, was important to them personally and professionally. As I said we were treated personally not like a number.
We've had many contractors work on our home since we built it. O'Connor Heating and Cooling is by far the most professional and caring with whom we've had the pleasure to work with. We offer out highest recommendation for this local business.“

“Outstanding service and extremely helpful. We had the heat go out in the evening. Called Jeremy and he squeezed us in to a full schedule the very next day! He made sure it was fixed and working. We are now so warm and happy. Thank you for Jeremy! Love the way you run your business!!“

“This company is fantastic. I left a voicemail with them and they quickly got back to me. Afterwards we decided on a time for them to come and give me a quote. They arrived on time and we had our quote within a couple of days. The work they did is just amazing. I would highly recommend this company to anyone looking to get some hvac work done.“

“Reese proposed an excellent solution based on his extensive experience and knowledge in heating and cooling. He did a superb installation during these tough times with COVID-19 on our failing 20 year old HVAC system. Even when there was an unforeseen product backorder he worked around it and made sure were were comfortable with AC through that process and even came back at no charge to adjust air flow. When the product finally arrived he was quick to get it installed and truly a pleasure to deal with at every turn. I especially liked how he was understanding and conscientious with his COVID precautions because of my underlying health problems that put me at risk. I would highly recommend him and Climate Care to anyone.“

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“This is a recommendation and endorsement for Andrew Walker of North Mechanical Heating & Cooling. Here is the summary of our endorsement – WOW! Andrew really, really knows what he’s doing!

We called the North Mechanical main line on the afternoon of Friday, 08/16/24 and described our situation. For about a week the thermostat display would go blank intermittently and inexplicably, and the AC would go off. Then the thermostat display would come back on intermittently and inexplicably, and AC would come back on. We were wondering whether that might be a problem with the capacitor, and perhaps we should keep the AC off for fear of blowing out the whole system (Google search). I told them we understood it was a Friday afternoon, and we were prepared to “tough-out” the weekend (cold showers and floor fans) with the hope of a Monday appointment – it was 94 degrees in the house. They told us they would contact the on-call tech. In less than 45 minutes, Andrew called me back.

Andrew asked several detailed questions to get a very good idea of where he would start his assessment of our situation upon his arrival. He was apologetic that he was just about to begin another assignment, but he would make every effort to arrive at our house within 2 ½ to 3 hours from our phone call without jeopardizing his successful resolution of that client’s needs. I replied jokingly, “we understand it’s a Friday afternoon, and there are other folks in line ahead of us. For our part, we take a dim view of people, who ‘cut ahead in line.’ We can wait our turn.”

Within 2 hours from that phone call, Andrew called to say he had completed his other assignment and was on his way to us. Upon his arrival, he confirmed our earlier conversation and went right to work. He tested our system thoroughly, excluded unlikely possibilities, further tested likely possibilities and then reached his diagnosis. He addressed that diagnosis effectively – we had our air conditioner back! Although Andrew is also congenial, which we appreciate, he is a talented professional. He knows what he’s doing, and he won’t be diverted from successful completion of the assignment.

Maybe the best thing we could say at this point is this. My wife and I slept that night with blankets; it was that chilly in the house.

Thank you Andrew!“

“Andrew was prompt, friendly, kind and helped us out with a solution quickly and professionally. We couldn’t be any happier!“