Animal Hospitals in Casa Grande

“Update 2 years later: In all honesty, I wouldn’t take my cats anywhere else in town. The care they have received here and the kindness of the staff is unmatched anywhere else in Casa Grande. I assume my initial experience was due to misunderstanding or perhaps opening issues/wrinkles, because every single time we have needed their services since, it has been an efficient, seamless, and caring experience.

Update: After a few hours of stressing out and calling around to see if I could get in anywhere local and/or trying to find a way to get to the emergency center, I received a call from them (at 11:02) saying they didn't want me to think I didn't have any options (???? Ummm...you just canceled my appt! And I literally said out loud, "So, are you cancelling my appt? To which the staff person responded, "Yes." What *should* I think at that point?) and that I could have my appt back. The jaded part of me thinks this might be in response to the poor review I had posted, but I'm trying to give them the benefit of the doubt and allow for the possibility that the staff person was just poorly informed. However, it doesn't excuse her attitude and the general delivery. ("You should have done something about this sooner!" and "If you can't get to Chandler, how were you going to get here?"...as if getting to a place 45 minutes away is the very same thing as getting to a place ten minutes away.)

Anyway--once I got to the appt, things went very smoothly. I was almost immediately given a room, the cat was weighed and my information was taken; it did not take the vet very long to come in, discuss the problem, and give the cat a physical exam. As a person with a lot of experience with cats and a fair amount of medical knowledge, her diagnosis was right in line with what I expected--she recommended the least invasive/least traumatic approach as our initial step, which I really appreciate, rather than running up the bill with a bunch of diagnostics that are likely unnecessary in this case. The entire team was efficient and friendly--I had a 4:00 appt and by 4:30 my cat had received her medication, we had paid, and were heading home. So...all in all, this is a place I would revisit in the future, especially given the very limited options available locally and how quickly they fill up--every place I called had first available appointments almost two weeks out, and this has been standard in this area for a while now--a new vet could make a great living setting up shop in Casa Grande.

Initial Review: If I could give zero stars, I would. I made an appointment on Thursday for the following Tuesday afternoon for my cat, who had the sniffles in one nostril (likely due to sniffing up a piece of catnip, as I shared at the time)--at 9:08 on the morning of the appointment, I received a call telling me they were "looking at the schedule" (read: how can we lessen our schedule) and I shouldn't have waited this long, so they're cancelling the appointment and sending me to emergency care in Chandler. (I have no way to get to Chandler and shared that, but they didn't care and cancelled my appointment on me anyway--meanwhile, I've wasted five days thinking I had a reliable appointment.) This would have been my first appt here, but they clearly cannot be relied upon for anything, and now I'm at a loss for what to do. Thanks, Animal Medical Center of Casa Grande! NEVER AGAIN!!“

“We brought our Yorkie here for dental cleaning. The Doctor and Medical Technician were so nice and very informative for her blood work appointment.
We brought her back a week later for the cleaning. We are not comfortable dropping our pets off and leaving but Renee was so caring and careful it made it much easier. When we returned in the afternoon she had a binder made with all of the information and x-rays of our dog.
She spent so much time both in the morning and afternoon helping us not be so worried about leaving her.
And she called us to let us know everything was alright after the procedure and that she was in recovery.
Awesome place!
And a extra thank you to Renee!!!“