Reviews for Stoneridge Homes
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Monday: 8AM - 5PM
Tuesday: 8AM - 5PM
Wednesday: 8AM - 5PM
Thursday: 8AM - 5PM
Friday: 8AM - 5PM
Saturday: ClosedSunday: Closed
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Google: 3.5/5 BBB: A+Stoneridge Homes
105 Von Braun Dr NW, Huntsville
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In 2020 these pictures were taken and Stoneridge came out to make the repairs: https://photos.app.goo.gl/cztGZ19Rsd3AVZxd7 The wood beam running across the center was not connected nor reinforced enough and you could see the plaster separating. The repair person used several long screws, brackets to reinforce the wood. beam. Later came back to plaster and paint. The same area beam is separating again and the brackets and screws are no longer holding and therefore, the sheet rock is splitting where the two separate pieces of beam meet. The pictures below shows where the same situation is happening again because the brackets are not supporting the beam that are connected to each other. This is causing the sheet rock to once again separate. The solution that Stoneridge imlemented was not a permanant fix. I am looking for a permanant fix. https://photos.app.goo.gl/iYaoJkpwa5Gm5d8g8 I contacted Jim *****, the customer service representative at Stoneridge and was told that my warranty had expired. *** *** ***** *****, Huntsville, Alabama 35806 Since Stoneridge failed to solve the cause of the problem before the warranty expired and provided a temporary solution and provided a solution that would not be substainable, the company needs to send an independent engineer out to find a solution. I want these repairs to be made by a competent repair person that will produce a permanent solution.
My wife and I built a Stoneridge Home in 2017. Our home is located in Midtowne and we love it. The build quality is great and we live in a great neighborhood . We loved the whole process. They made it easy. From the design center to closing was a seamless process. Great experience.
We have recently built home with the Stoneridge Homes and are extremely satisfied with our choice of builder. We would like to thank all the members of the Stoneridge Homes. However, we want to give our special thanks to Ms. Kim Wright, Ms. Angie Griffin and Mr. Van Wales.
Our home is the first painted brick house in the Moore's Creek subdivision and Ms. Wright designed it which is really awesome. Whenever if we had any issues she listened to us patiently and resolved them.
Ms. Angie Griffin is the most amazing person in the team and she consistently help us throughout the construction process. Our friends who bought Stonebridge home have the same opinion about...read full review