About Vaughn's Plumbing & Heating Co.
Vaughn's Plumbing & Heating Co., established in 1963, serves the local area with a reputation for quality service and competitive prices. The company has three main departments: Plumbing and HVAC Service, Residential Furnace and Air Conditioning Installation, and Commercial Contracting and Construction. Customers appreciate the caring attitude of the staff, who are thorough and non-pushy when discussing options for services like furnace and AC unit installations. Many have found the pricing fair compared to other quotes, while also noting the high level of competence demonstrated by the technicians. Vaughn's team goes above and beyond, accommodating customers' needs, such as working around pets and performing extra tasks. Clients have consistently reported positive experiences, praising the staff’s professionalism and dedication to quality work. With a strong focus on customer satisfaction, Vaughn's Plumbing & Heating Co. remains a reliable choice for HVAC repairs and installations. Customers have been very happy with the installation of new gas furnaces and central air systems. The technicians, including Ryan and Doug, are knowledgeable and keep customers informed throughout the process. Vaughn's also provides reliable sewer cleaning services, with customers praising the company's honesty and reliability, especially when compared to other local vendors. Recent reviews highlight the excellent job done on furnace and central air installations, with the team arriving on time, providing updates, and cleaning up after the work. Technicians are described as professional, neat, and orderly. Customers also appreciate the smooth process, including assistance with paperwork for rebates. Overall, Vaughn's consistently delivers quality service, making it a trusted choice for heating, cooling, and plumbing needs.
I called Vaughn's this morning for a problem that 2 other plumbers couldn't help with me with on my sewer. I had problems from part of a PVC cap from a new toilet that was installed that was causing my sewer to back up. Jake and Colin came over within an hour of me calling and had the blockage retrieved from the access the backflow preventer gives to the basment plumbing. Didn't know how long it would take. They were in and out in less than 45 minutes. These guys cost more but you get what you pay for.
I needed a new A/C unit. Multiple friends recommended Vaughn's. Ryan came out and gave me a choice of 3 different air conditioners so that I could get the right fit for my house and my budget. Doug and Nick arrived on time to install. Both were very friendly and professional and were excellent representatives of their company. They cleaned up everything before they left and explained everything about the new thermostat. I could not feel better about my interaction with Vaughn's and I will absolutely use them in the future if any need arises.
We had our AC replaced today by the team at Vaughn's Plumbing & Heating, and I couldn't be more impressed with the experience.
From the very beginning, Ryan was fantastic during the estimate process. Professional, knowledgeable, and easy to work with. When installation day came, Doug and Nick were equally amazing. They worked incredibly hard all day, were friendly and respectful, and were so patient with my kids, who were far more curious (and occasionally underfoot!) than I would have liked.
What really stood out was their attention to detail and professionalism. Not only did they do excellent work, but they also cleaned up thoroughly afterward, leaving...read full review