The tech that came to the house was awesome. Friendly, knowledgeable tech who diagnosed the problem and had our ac up and running in less than an hour. Great people working at powder river!
July 2024
Justin was awesome - I was going to have a garbage disposal removed because I thought the electric outlet was bad and would have to be rewired which would have required taking out a cabinet and would have been more expensive than just e getting rid of the disposal. Justin did some trouble shooting and found that there was a different spot to plug in the disposal and it worked fine. Instead of removing the disposal, he called and let me know it was working and check if I wanted to just leave it in - which I did!
June 2024
After making the “wrong decision”, (“we’ll save money doing it ourselves” ?), PRH still showed up!!! Over and over again! Chris not only continued to help with the “wrong decision”, but after it was apparent that it was useless situation, he also installed a temporary water heater until the new one arrives. He also helped me with important decisions and many little details. Not to mention a lot of very heavy lifting and even helped me return my “wrong decision”. Absolutely amazing customer service.
The tech that came to the house was awesome. Friendly, knowledgeable tech who diagnosed the problem and had our ac up and running in less than an hour. Great people working at powder river!
Justin was awesome - I was going to have a garbage disposal removed because I thought the electric outlet was bad and would have to be rewired which would have required taking out a cabinet and would have been more expensive than just e getting rid of the disposal. Justin did some trouble shooting and found that there was a different spot to plug in the disposal and it worked fine. Instead of removing the disposal, he called and let me know it was working and check if I wanted to just leave it in - which I did!
After making the “wrong decision”, (“we’ll save money doing it ourselves” ?), PRH still showed up!!! Over and over again! Chris not only continued to help with the “wrong decision”, but after it was apparent that it was useless situation, he also installed a temporary water heater until the new one arrives.
He also helped me with important decisions and many little details. Not to mention a lot of very heavy lifting and even helped me return my “wrong decision”. Absolutely amazing customer service.