Basement Authority of West Virginia

Basement Authority of West Virginia is a business that specializes in a variety of home improvement services, including basement waterproofing, crawl space repairs, foundation repair, concrete lifting and leveling, and radon mitigation. They operate in West Virginia and provide free estimates for their services. Customers consistently share positive experiences with the team at Basement Authority, highlighting their professionalism and expertise. Crews led by Cody, Wyatt, Jordan, and Patrick have been praised for their excellent work and for ensuring that any issues were addressed promptly. The team’s communication skills receive appreciation, with members taking the time to explain processes and get approvals for additional issues. Customers noted that final prices aligned with original quotes, which added to their satisfaction. The courtesy and politeness of the team stood out, with one customer mentioning how they were nice to their "annoying dog." The 3-day project was described as running smoothly from start to finish. Basement Authority's services were particularly valuable for customers in challenging situations. One customer, who purchased a home in a low elevation area with high groundwater, received additional steel support beams, a support system of steel jacks, a drainage system, sump pumps, a dehumidifier, and encapsulated the crawlspace with a thick liner. The sump pumps even had battery backups for added protection during power outages. The company's lifetime warranty and yearly service plans were also appreciated, setting them apart from other businesses. Despite challenges, the team completed the job to the customer's satisfaction. Recently, customers have praised Mike for his thorough inspection and budget-friendly options, Eric Reeder for his professionalism and efficiency, and Brandon for his friendly and cooperative approach, as well as his expertise and attention to detail.