Basement Authority of West Virginia

Basement Authority of West Virginia is a business that specializes in a variety of home improvement services, including basement waterproofing, crawl space repairs, foundation repair, concrete lifting and leveling, and radon mitigation. They operate in West Virginia and provide free estimates for their services. Customers have shared positive experiences with the team at Basement Authority, highlighting their professionalism and expertise. Crews led by Cody, Wyatt, Jordan, and Patrick were praised for their excellent work and for ensuring that any issues were promptly addressed. Mike and Richie were also mentioned for being great to work with. The team's communication skills were appreciated, with crew members taking the time to explain the process and get approval for any additional issues that arose. Customers also noted that the final prices were in line with the original quotes. The team's courtesy and politeness were highlighted, with one customer mentioning that they were nice to their "annoying dog." The 3-day project was described as running smoothly from start to finish. Basement Authority's services were particularly valuable for one customer who had purchased a home in a low elevation area with a high groundwater level. The company provided additional steel support beams, a support system of steel jacks, a drainage system, sump pumps, a dehumidifier, and encapsulated the crawlspace with a thick liner. The sump pumps even had battery backups for added protection during power outages. The company's lifetime warranty and yearly service plans were also appreciated, setting them apart from other businesses in the industry. Despite some challenges and the physical nature of the work, the team was able to complete the job to the customer's satisfaction.