About The Spa at Mountaineer

The Spa at Mountaineer offers a relaxing environment with professional staff dedicated to providing quality service. Guests appreciate the friendly check-in and checkout process, and the spa features convenient amenities like a sauna and clean showers. The fluffy robes and inviting seating area enhance the overall experience. One therapist, known for his expertise in pressure and trigger points, has helped clients alleviate pain and improve mobility through massage and reflexology. However, some visitors have noted a decline in the overall atmosphere and offerings, particularly during busy times. Limited breakfast options and issues with hot water have been mentioned as concerns. Despite these challenges, many guests enjoy their time at the spa and casino, finding it a hidden gem in New Cumberland, WV.

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Reviews for The Spa at Mountaineer

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Jan 2025
The only reason I’m recommending this place is because the slim staff that does work here busts their butts. We have been coming here for ALONG time. And have continually watched the atmosphere and food and offers decline time and time again. Don’t come here and stay during the week because ur only breakfast option is a continental of a bagel, sausage biscuits and ur basic hotel amenities. It’s a holiday weekend and was pretty busy last night and noooo sit down breakfast. I wouldn’t say this is a personnel problem I would say this is a corporate problem. Not to mention the entire hotel had no hot water last night. Super bummer Pay ur people an appropriate wage and figure out ur staffing. Or give the operations back to #CaesarsEntertainment since you operate and do not own.
Jan 2025
I highly recommend this platform
Feb 2024
A place to go for a good time and drinks.