Veterinarians in Morgantown

“I am a rat owner and one of my rats had an oral tumor that was hindering him eating and making his teeth continue to grown. I called everywhere to see if someone could trim his teeth and they said yes!
Everyone was so sweet towards my feisty guy.
Two months later, my poor rat passed and I called the day before to have him euthanized but he didn’t make it through the night. The ladies at the desk the next day were so kind and understanding when I brought him in to be cremated.
They are so compassionate and I recommend them truly“

“Wonderful people there. They genuinely care about your cat. Provide detailed examinations and explanations. Very friendly, too.“

“I recently had the pleasure of speaking with Emma, and I can’t say enough great things about her. She truly went above and beyond for me, even putting some of my worries to ease. I was trying to find care for Sid the Ferret, who we suspect has DIM—a rare condition that brings some pretty big challenges, especially with the medication protocol needed for recovery. Emma was incredible; she took the time to talk through our jiurney thus far and the supportive care I was giving Sid at home since we didn’t get instructions for at home care when we were discharged from another vet. She promised to talk to the vet about his case and get back to me, no matter what. Sure enough, she called me the very next day.

When Emma called, she let me know that the vet didn’t have experience with DIM, which is completely understandable given its only known to happen in ferrets, was only first discovered in 2003, and how rare it is even in ferrets. But what really stood out to me was the honesty and how much they cared. She didn’t just leave it at that—she gave me two referrals to specialists who might be more experienced. And here’s where Emma and the doctor truly went above and beyond: Emma reassured me that if I couldn’t get help elsewhere, they would still do their best for Sid. They had already looked into the medication challenges and were willing to consult with Dr. Katerina Ramsell from the American Ferret Association if it came to that.

Hearing her say, “We don't have experience with DIM so there may be better options, but in the event that doesnt work out for whatever reason, we’re here for you and will do everything we can for Sid,” meant the absolute world to me. It honestly brought me to tears knowing that not only had they already spent their (non-paid) time to research DIM and the treatment protocol, but they were also willing to attempt treatment if I couldn't get in elsewhere so Sid could have a chance at recovery.

I don’t know if we’ll end up needing Emma and Dr. Minger for Sid’s treatment, but if we do, I know we’ll be in great hands and they truly will do everything in their power to help us. And even if we get treatment elsewhere, I’d love to bring Sid to Mountaineer Vet for our routine appointments if they’ll have us!“