My girlfriend and I went in to get some Olaplex and The Ordinary products on Friday 6/14. From the girly that showed us where the ordinary was, to the girl complementing our blush and lipstick, to the young lady that answered ALL of our questions about scalp/hair care (and trust me, we had a TON of questions!), the energy of the employees was comforting, and made us feel so welcomed to ask questions!! I'm so grateful for this recent trip, as I have gained so much knowledge on scalp and hair care!! I wish I knew the names of everyone that assisted us, but quite literally every staff member was phenomenal!! Oh, and ask questions!! I'm the type of person that just... read full review
May 2024
The Martinsburg store has a much wider variety of items in store than the Hagerstown store. The staff are friendly and helpful, this is my new go to Ulta store, it's worth the 25 minute drive to be able to have a larger variety of items to choose from.
April 2024
I have visited this store many times and always have a good experience, I recently stopped in and was asked if I needed help right away. The lady helped me with skin care and then took me to the MAC lady for makeup, she was also very helpful. They both went above and beyond, something that is hard to find now. I wish I could remember their names.
My girlfriend and I went in to get some Olaplex and The Ordinary products on Friday 6/14. From the girly that showed us where the ordinary was, to the girl complementing our blush and lipstick, to the young lady that answered ALL of our questions about scalp/hair care (and trust me, we had a TON of questions!), the energy of the employees was comforting, and made us feel so welcomed to ask questions!! I'm so grateful for this recent trip, as I have gained so much knowledge on scalp and hair care!! I wish I knew the names of everyone that assisted us, but quite literally every staff member was phenomenal!! Oh, and ask questions!! I'm the type of person that just... read full review
The Martinsburg store has a much wider variety of items in store than the Hagerstown store. The staff are friendly and helpful, this is my new go to Ulta store, it's worth the 25 minute drive to be able to have a larger variety of items to choose from.
I have visited this store many times and always have a good experience, I recently stopped in and was asked if I needed help right away. The lady helped me with skin care and then took me to the MAC lady for makeup, she was also very helpful. They both went above and beyond, something that is hard to find now. I wish I could remember their names.