Reviews for Lilly Amber B DVM
Write a reviewHours
Monday: 9AM - 5PM
Tuesday: 9AM - 5PM
Wednesday: 9AM - 5PM
Thursday: 9AM - 5PM
Friday: 9AM - 5PM
Saturday: 9AM - 5PM
Sunday: Closed
Ratings
Google: 1.8/5 Facebook: 4.7/5Lilly Amber B DVM
1514 Norway Ave, Huntington
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I recommend this vet with the highest regard. I have been taking my animals there for years. Dr Ayres is a compassionate caring man. His staff to me appears cutting edge. Extended me dogs life 2 time 6 more years . Operations removing cancer the size of 2 adult fist. Admit it was pricey however it was my a life. The only problem I have is the wait time and then always wanting to see your animals. I cannot bring 5 cats in at one time just to get flea prevention. I can order the same thing off of Amazon. I understand they want to see the animals to protect themselves in case something happens in todays silly world. This is just flea medicine. I would give 5 stars if not for that. Bottom line they are the best. They are cutting edge. I recommend them to the highest degree.
I had a 3 o'clock appt and checked in from the parking lot as instructed. I was told they were running a few minutes behind and a tech would be out shortly to pick up my dog. At 3:27 I called back for an update. Let me bullet my thoughts: + If you are running more than 10 min behind schedule, you should be calling customers as a heads up. Unless you take ppl arriving to appts 20-30 min after their appt. Or are customers' time not valuable to your business? +Tech gets on phone and has the nerve to say it took her so long because she was reviewing my dog's record... you've had them for 3 weeks. Maybe do reviews the night before or morning of ( just a thought) +Lobby is closed (understandably due to COVID), but you should notify your customers of this.
The staff and doctors were very friendly, professional, and helpful. I was very impressed by how knowledgeable the doctor was and how willing she was to review labs and imaging with me, provide in depth explanations, and answer any and all questions that I had. Highly recommend.