Spa Policano

I see Heather at Spa Policano. She keeps my hair absolutely Pinterest ready! I usually get asked at least 3 times a week, “who does your hair, I love it!” And honestly, I love it too! She is a wonderful colorist and a blonde expert. Plus becoming one of my closest friends! These people are experts in their craft.

Jun 2018

Clean, welcoming atmosphere. Everyone is so friendly and great at what they do. Definitely the best place in the area for the most up to date and beautiful hair. Highly recommend Heather.

Apr 2018

I debated a long time before I decided to write this review. I am so angry and frustrated that it just has to be done. I had an appointment for a first time cut with Heather at Spa Policano. I was greeted by a lovely lady named Mary who was very kind and interested in what I wanted to have done with my hair. Then Heather walked up. I should have run on first sight. She was so completely disheveled, hair all over the place and wearing an apron covered with color stains. I used to be a salon receptionist, and the ladies at that salon did colors and worked with chemicals all day, and they never wore stained aprons. I went back and sat in her chair and proceeded to tell her the issues I had with my curly hair. I told her what worked and what didn't on my type of hair. I explained my issues in detail, and showed her a pic I was interested in. She said it wouldn't work. That was fine. I figured she was the pro and showed her a different pic that she said definitely would work. She began cutting and said she was going to leave my front longer which was not how the picture looked. I told her I'd had that cut in the past and it didn't work for me. She then said she'd just leave it a little longer. I now have the WORST haircut I've ever had in my entire life. There is no way to wear it that it looks good and I am completely embarrassed. I can't leave it curly because it has horribly uneven layers, and I can't straighten it because in cutting the front longer, she left one side obviously longer than the other, and it looks like a huge chunk was lopped off the back of my hair. I was so upset I asked for a refund. My money was refunded but not without Heather messaging me AND my daughter saying how embarrassed she was because I complained. I can guarantee you she isn't half as embarrassed as I am having to go out with this horrible cut until I can have it fixed. The messaging to me and my daughter was also highly unprofessional. Never go to her! Too bad you can't choose zero stars!