West Virginia Eye Consultants

West Virginia Eye Consultants is a full-service ophthalmology and optometry practice that offers various services such as LASIK, cataract surgery, blepharoplasty surgery, emergency care, and more. They also have a full-service optical shop with a variety of eye glasses, including high-end brands like Jimmy Choo. The staff, including Dr. Sinclair and Katie, are described as excellent and knowledgeable. One patient even experienced a significant improvement in their vision after LASIK surgery. The practice is also commended for having staff who are patient and understanding, particularly with special needs patients. However, there were some issues mentioned regarding the selection of eye glasses and the customer service in the optical shop. Some patients found the selection limited and not to their liking. There was also an experience of poor customer service from an employee who was not helpful and even rude when assisting with glasses selection. The office's technology was also mentioned to have some issues during a visit, causing a delay in the check-in process. Despite these issues, the overall impression of the practice is positive, with the majority of the staff being commended for their professionalism and knowledge. However, there is room for improvement in the optical shop's customer service and glasses selection.