Shame on Dr. Sinclair and WV Eye Consultants! I have been a patient here for many years. I recently noticed a scratch on one of my eye glasses lenses and went to Lens Crafters in the Huntington Mall to see if it could be buffed out or if I needed a new lens. Ended up I needed a new lens which they had in stock. Unfortunately, the one year period to use this RX expired in Nov. 23. They did say, however, that Dr's can "extend" the prescription and all they would need to do is fax the RX to them and I could come in and get the lenses replaced. I called WV Eye Consultants on 2 different occasions. I first spoke with Melissa and she said the RX had expired and... read full review
November 2023
If you have a problem, don't go. It's a cattle herding mentality, get you in & out. That's fine until you have an issue then you're in trouble. Eyes need to be taken seriously.
April 2021
Great service, very professional and thorough with their examination. The place was clean and the office staff was very polite.
Shame on Dr. Sinclair and WV Eye Consultants! I have been a patient here for many years. I recently noticed a scratch on one of my eye glasses lenses and went to Lens Crafters in the Huntington Mall to see if it could be buffed out or if I needed a new lens. Ended up I needed a new lens which they had in stock. Unfortunately, the one year period to use this RX expired in Nov. 23. They did say, however, that Dr's can "extend" the prescription and all they would need to do is fax the RX to them and I could come in and get the lenses replaced. I called WV Eye Consultants on 2 different occasions. I first spoke with Melissa and she said the RX had expired and... read full review
If you have a problem, don't go. It's a cattle herding mentality, get you in & out. That's fine until you have an issue then you're in trouble. Eyes need to be taken seriously.
Great service, very professional and thorough with their examination. The place was clean and the office staff was very polite.