About Hillside Veterinary Hospital
Hillside Veterinary Hospital is the perfect place for pet owners in Charles Town, West Virginia. Led by Dr. Patrick Masters, the team has over 75 years of combined experience in providing high-quality veterinary care. Conveniently located on Augustine Ave, the practice serves the pet needs in the Eastern Panhandle and Tri-state area. Hillside Veterinary Hospital recognizes pets as part of the family and treats each one with care. Customers praise the friendly and professional staff, as well as the reasonable and fair prices. The clinic is known for its cleanliness and the staff's kindness and understanding, especially during emergencies. Customers are grateful for the staff's efforts to accommodate them, even when appointments are limited. Dr. Altendorf is described as pleasant and informative, thoroughly explaining procedures. With a long-standing reputation for excellence, Hillside Veterinary Hospital is the go-to choice for many pet owners in the region.
I recently rescued a litter of kittens and called to get them scheduled for their first exams. They had no appointments for multiple weeks but offered me a drop off. I dropped them off yesterday morning. The staff was wonderful! Very friendly and professional. The clinic was super clean. Dr Altendorf was so pleasant to speak to and very informative, thoroughly explaining everything. This is definitely where I will be taking my pets from now on!
The BEST staff hands down!!! The most kind and understanding vets and staff ever! Have always gone above and beyond to get me in during emergencies with my dogs and cat!!! Forever grateful for them!
Dr. Masters is the best! I am so sorry he's leaving. My 14 yr old Chihuahua mix just had anesthesia for teeth cleaning with extractions. I couldn't believe how well she was doing that afternoon. One of my cats was hospitalized there some years ago and Dr. Masters and I both knew it was the end of the road but he was always compassionate and let me visit and make important decisions. Please post who you use at Hillside for your vet that has the same care and expertise. Thank you.