Technician Andre from The Help Home Service was at my home to repair a Whirlpool Gladiator garage refrigerator. He came the first time to look at the fridge and determine the problem and what was needed to fix it. He determined two things 1) the airflow from the freezer to the refrigerator was blocked and needed to be looked at. 2) the freezer seal had come undone and needed to be replaced. He would contact Whirlpool to see if the seal could be replaced or if he needed to replace the freezer door. On a third trip (we were in no hurry) he says that Whirlpool said to place the seal where it should be and screw it in place. That seemed like an unprofessional way to do... read full review
October 2024
Washer broke on Sunday, called them Monday.. fixed by Saturday. Andre was the best!! Brenda kept me updated every step of the way!!! HUGE recommendation to this company… glad to see customer service is alive and well here in the Dells area!!!!
September 2024
Our service tech was on time (early) and very efficient diagnosing the problem. He was very neat and careful of the flooring when sliding the stove out. Office staff was pleasant to work with and kept me posted on tech's arrival.
Technician Andre from The Help Home Service was at my home to repair a Whirlpool Gladiator garage refrigerator. He came the first time to look at the fridge and determine the problem and what was needed to fix it. He determined two things 1) the airflow from the freezer to the refrigerator was blocked and needed to be looked at. 2) the freezer seal had come undone and needed to be replaced. He would contact Whirlpool to see if the seal could be replaced or if he needed to replace the freezer door. On a third trip (we were in no hurry) he says that Whirlpool said to place the seal where it should be and screw it in place. That seemed like an unprofessional way to do... read full review
Washer broke on Sunday, called them Monday.. fixed by Saturday. Andre was the best!! Brenda kept me updated every step of the way!!! HUGE recommendation to this company… glad to see customer service is alive and well here in the Dells area!!!!
Our service tech was on time (early) and very efficient diagnosing the problem. He was very neat and careful of the flooring when sliding the stove out. Office staff was pleasant to work with and kept me posted on tech's arrival.