Andrew was very helpful today. It was easy to set up a phone call with him and get started. I thought I had one issue, but I had several. He talked to a 3rd party software on my behalf and got the first issue solved. Then he investigated the second issue I had not expected. He solved that one. Then, he installed a driver for a printer. He was on top of each thing and very helpful. I'm glad to have Managepoint ready at-hand for the computer issues I have.
November 2024
The First American Capital Corporation (FACC) is very pleased with ManagePoint managed IT services - which have included our initial IT systems comprehensive assessments, subsequent firewall/cyber security enhancements, device asset management, data back-up, to professional/responsive helpdesk and computer support for our staff - along with staff cyber security training/monitoring. Manage-Point services have contributed to increased productivity at FACC.
October 2024
We have worked with ManagePoint for over fourteen years. Our relationship has grown from basic projects to a full blown Virtual Chief Information Officer (VCIO) in charge of patches, upgrades, cyber security, and strategic equipment planning. Jim is my main contact, and Joe is our account manager. Jim has become an extension of my staff and has done an excellent job in keeping us current and working on some large projects. I would highly recommend them.
Andrew was very helpful today. It was easy to set up a phone call with him and get started. I thought I had one issue, but I had several. He talked to a 3rd party software on my behalf and got the first issue solved. Then he investigated the second issue I had not expected. He solved that one. Then, he installed a driver for a printer. He was on top of each thing and very helpful. I'm glad to have Managepoint ready at-hand for the computer issues I have.
The First American Capital Corporation (FACC) is very pleased with ManagePoint managed IT services - which have included our initial IT systems comprehensive assessments, subsequent firewall/cyber security enhancements, device asset management, data back-up, to professional/responsive helpdesk and computer support for our staff - along with staff cyber security training/monitoring. Manage-Point services have contributed to increased productivity at FACC.
We have worked with ManagePoint for over fourteen years. Our relationship has grown from basic projects to a full blown Virtual Chief Information Officer (VCIO) in charge of patches, upgrades, cyber security, and strategic equipment planning. Jim is my main contact, and Joe is our account manager. Jim has become an extension of my staff and has done an excellent job in keeping us current and working on some large projects. I would highly recommend them.