Walmart Vision & Glasses

Mar 2023

The staff is not knowledgeable on printing, writing or faxing of expired prescriptions for glasses. They gave a customer care number that I am sure they knew you can’t fail complaints with. The staff particularly Nancy talked over me so much she gave me contradicting information about how I could get my daughters old prescription. Her and her coworker continuously repeated its old ok duh I know that but because it’s old and your system is old shouldn’t mean I can’t have it. One min they could only write it down then they could fax it and then nope we can’t fax it because it’s old even though it was for another optical

Mar 2022

The vision center is fabulous! I am sad that I had to change over to another provider because of insurance —- the team at this Vision center is absolutely awesome!!!! Especially the assistants and techs!!! Customer service is always on point!

Mar 2021

I had just gotten new lenses installed in my glasses Saturday, at the nearby Pearle Vision, but had one lens that was a "dead lens" (made but missing its prescription); causing me to have to use 2 rubber bands to hold my old lens over the right side's new lens so I could see. Pearle Vision isn't open on Sunday, so I was screwed! However, in a panic I went to Walmart on Sunday and the fellow working at the optical department, 11 AM Sunday morning, was able to swap out my lenses quick (putting the old one back in till I can get to Pearle), allowing me to see again. I am under the belief Walmart Optical has Guardian Angeles employed there. ? ?