“I feel a little bad not being able to give five stars, but in good conscious couldn't just because our original project manager kind of dropped the ball on the project. We first contacted the company March of 2023 and received good communication for a few weeks - then it fell off. I made numerous calls to the office over the months until fall when I was finally told that our insurance had given approval on the claim and I was just waiting to be contacted to schedule the actual work. This was Sept/Oct. I waited knowing that they were busy due to the heavy snows until about early December still had not heard anything. Again made numerous calls until early spring of 2024 when we finally got Brad assigned our case as project manager. Brad was spectacular, he really made sure that he communicated clearly and quickly with us and answered all our questions and went to bat for us with our insurance. If we had had Brad as our original project manager I would be looking for a way to give them 6 stars. The whole team doing the work was also very nice and efficient. I am not sure if the other guy is still there but if you want great customer service I would ask for Brad.“
“I recently experienced water damage in my home and contacted Service Master for help. From the initial call to the final inspection, their service was outstanding.
The team arrived promptly and quickly assessed the situation, providing a clear and detailed plan of action. They were professional, courteous, and very knowledgeable and answering all of my questions.
The technicians used state-of-the-art equipment to extract the water and dry out the affected areas efficiently. They paid close attention to every detail, ensuring there were no hidden moisture issues left behind.
What impressed me the most was their thoroughness in cleaning and sanitizing the area, preventing any potential mold growth.
Overall, Service Master turned a stressful situation into a manageable one. I highly recommend them to anyone dealing with water damage.
Looking forward to the same level of service for the next phase of reconstruction!
Thank you, Service Master, for your exceptional work!“
“I give Green Home Solutions of Duluth the highest possible rating. Joenah & Steve came to our home in Duluth to do indoor air quality and mold tests. They communicated fantastically, showed up on time, explained what they were doing (and what the test results meant), as well as offered some great actionable ideas.As a home inspector, I also refer them to my clients who might need testing or mitigation work done - with confidence!Thanks Green Home Solutions of Duluth - you are fantastic!“