Reviews for Cardinal Heating, Cooling, Plumbing & Electric
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Cardinal Heating, Cooling, Plumbing & Electric
3361 Brooks Dr, Sun Prairie
Directions Call Website Suggest an Edit
3361 Brooks Dr, Sun Prairie
Directions Call Website Suggest an Edit
This review is solely based off a customer service and initial evaluation of my problem.
I contracted them on a Tuesday morning. Didn’t think I would hear from them for at minimum a day as they’re a larger company. However, I was pleased to see a message from them an hour or so later. I was able to have someone come later that day too! I was like “wow, that’s nice!” I was directly informed of the dispatch fee which I liked upfront. Do I think it was worth the amount? That’s a different review. I was in a pinch so I didn’t care that it was just over $100 at this point. I wanted to know if this was going to be a fire hazard problem.
When... read full review
We discovered our water heater was leaking on a Saturday morning. I was dreadful about calling on the weekend, knowing how expensive it is to call for service on the weekend, I decided to call anyway. I told them my issue and they said they’d send someone out on Monday.
The technician, Kyle, sent a text message Monday morning with photo of themselves, a short biography, and expected arrival time. Kyle arrived, assessed the situation , answered all my questions regarding upgrades and the extra unexpected leak found in my water softener, and recommended products to suit our needs.
3 hours later, a new water heater and signer was... read full review
The ducts in the house we recently purchased were unfathomably musty. Robert did an incredible job giving them a factory reset. It was a big, all day job and I’m impressed with the quality of work completed. Very thorough! Thanks to Steve for the backup during the second half which allowed the AC to go back on sooner during this hot day.