We contacted Comfort Touch on a Sunday night. We explained what was happening with our furnace. He let us know an emergency visit would not help us. He came promptly Monday morning, assessed our issue, found the part locally. explained the potential cost, picked up our part and installed it all in less than 90 minutes. He also determined the warranty was applicable and completed all of the paper work for us. His rate was fair and reasonable. A very nice man that thoroughly explained everything and made me feel comfortable and confident in his assessment. If we experience any issues in the future he will be our first call. I can't recommend him enough. A furnace breakdown... read full review
We contacted Comfort Touch on a Sunday night. We explained what was happening with our furnace. He let us know an emergency visit would not help us. He came promptly Monday morning, assessed our issue, found the part locally. explained the potential cost, picked up our part and installed it all in less than 90 minutes. He also determined the warranty was applicable and completed all of the paper work for us. His rate was fair and reasonable. A very nice man that thoroughly explained everything and made me feel comfortable and confident in his assessment. If we experience any issues in the future he will be our first call. I can't recommend him enough. A furnace breakdown... read full review