Turned our tax info in April 1st. They waited until the end of the extension tax season October to submit our taxes and almost doubled the cost despite us waiting over 6 months to have our taxes done! Last years bill was 535$ this years 960$! And nothing significant has changed! Tried to get a break down of costs with minimal reasoning given! Awful company!
March 2023
I am absolutely beyond furious! My husband called it! He said they were going to wait until the very last minute to do our taxes despite me asking several months ago to have them done so we didn’t lose our insurance! It took them almost 7 months to get to our taxes claiming they were understaffed yet took vacation! They literally waited until just before the extension deadline to be up to do our taxes! Yep that’s right I called and emailed asking them to please get to my taxes ASAP because I was going to lose my insurance and they didn’t get to them until OCTOBER! So either they overloaded themselves despite being short staffed or decided they just didn’t care!... read full review
March 2022
Double billed me a year later. Had it paid in full and they had originally noted on my tax return it was paid. They charge for any minor thing, but what was my time worth digging up that info? Also sent irrelevant info that didn't apply to meand always gave cute - smart alec responses withoutanswering my questions.Worst accountant I 've had in 50 years! Said they no longer wanted my business, but I had moved on to someone else.
Turned our tax info in April 1st. They waited until the end of the extension tax season October to submit our taxes and almost doubled the cost despite us waiting over 6 months to have our taxes done! Last years bill was 535$ this years 960$! And nothing significant has changed! Tried to get a break down of costs with minimal reasoning given! Awful company!
I am absolutely beyond furious! My husband called it! He said they were going to wait until the very last minute to do our taxes despite me asking several months ago to have them done so we didn’t lose our insurance! It took them almost 7 months to get to our taxes claiming they were understaffed yet took vacation! They literally waited until just before the extension deadline to be up to do our taxes! Yep that’s right I called and emailed asking them to please get to my taxes ASAP because I was going to lose my insurance and they didn’t get to them until OCTOBER! So either they overloaded themselves despite being short staffed or decided they just didn’t care!... read full review
Double billed me a year later. Had it paid in full and they had originally noted on my tax return it was paid. They charge for any minor thing, but what was my time worth digging up that info? Also sent irrelevant info that didn't apply to meand always gave cute - smart alec responses withoutanswering my questions.Worst accountant I 've had in 50 years! Said they no longer wanted my business, but I had moved on to someone else.