Hillestad Heating & Cooling Systems

Hillestad Heating & Cooling Systems offers good installation services, especially for mini-split heat/cool systems. Customers have noted that the installers are courteous, careful with furniture and flooring, and provide clear explanations of the system's features. However, there are significant concerns regarding customer service. One customer experienced issues with communication, as they did not receive a promised call before their payment was processed, leading to an overdraft fee. The response from customer service was seen as insincere and unhelpful. While the technical service received praise, the overall customer service experience has left some clients uncertain about using the company again.