Aspirus Divine Savior Hospital

Mar 2024

Went to the emergency room for a weird flu that had me vomiting for days. I take low dose (4.5 mg) naltrexone as new research shows it can be helpful for pain. The ER doc saw naltrexone and assumed I was a junkie because it is used to treat opioid or alcohol addiction at the 50-60 mg dose. Even though I told him I had a full hysterectomy 21 years prior they ran a pregnancy test on me, because you know, junkies aren't to be believed. They also ran a drug screen on me even though I was forward about using cannabis occasionally to help sleep (first time for that as well!). This doctor never asked why I was taking naltrexone. I was required to stay in the hospital over night due to concerns with my heart. The next morning, the Physician assistant Nicolai Gerhartz waltzed into my room with a stupid look on his face and the first thing he said "is it drinking?" I was still sick and out of it and didn't understand what he was asking and honestly didn't even know if he was a doctor, nurse or what his role was because he didn't even introduce himself. He said "do you drink?" I said I have a glass of wine once in a while, still not registering what he was talking about. He NEVER specifically asked why I took the naltrexone, he just made assumptions about me and put me in a box. Then he disrespected me even further, sat down on the couch in my room with his hands in his pockets and proceeded to lecture me about cannabis use and probably I was having a reaction to that and nothing else was wrong with me. Later when I suddenly experienced a caffeine withdrawal headache (never had it before, had no clue what was happening but it felt like my head was going to explode. My husband and the nurse were trying to figure out what was happening. Gerhartz walked into the room and said "has this ever happened to you before?" I answered no. He looked at my husband and said "has she ever done this before?" Gerhartz is a pompous bully who thinks it is ok to treat people with zero respect if they have a mental health or addiction disorder. I've never experienced sanctuary trauma so blatantly. I filed a formal complaint and received a cute little letter saying both doctors were talked to. Friends in recovery from mental health or addiction be very wary of the abusers in this system. You are worth respect! File a complaint if they don't treat you with respect! Sanctuary trauma is serious and causes people to disengage from care.

Dec 2023

My wife has been here twice in the last 3 weeks due to strep throat, and they continue to fail to update any of the information that is provided at time of service. They have not updated her phone number either visit even after it was provided which caused us to not receive test results until we spent over 30-45 minutes fighting through the automated call system both times, and they continue to send her prescriptions to the completely wrong pharmacy even after being corrected during the most recent visit which is causing us more issues getting her medications filled without them being kicked back by the insurance due to it already being filled by the wrong pharmacy over...read full review

Dec 2023

Have been here a few times out of necessity over 5 years now... but never again... A lack of genuine concern this hospital has for their patients as well being prepared. I understand one or two times but every visit over 5 plus years.